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April 2023 by Vince Turman
Always been happy with their service and reasonable prices
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March 2023 by Anika D'Esposito
Wish I could give zero stars. Made an appointment and was stood up at the New Smyrna Beach Walmart Jackson Hewitt. Should have know better but I went back. My preparer was completely unprofessional-on and off her cell phone and had half smoked cigarettes sitting on the desk. She never discussed what she was doing with my W-2’s, only asked me if I had dependents. Literally the only question. Then, she informed me i would be getting a refund-she finished and filed my taxes electronically and THEN AND ONLY THEN told me I was being charged $530 by Jackson Hewitt bc I had multiple W-2’s. Not once did she explain what it would cost. My parents filed together with multiple W-2’s at H and R Block and paid $150. I mistakenly assumed I would be in that price range. I feel completely ripped off. I should have just used Turbo Tax. I will never ever use Jackson Hewitt again-and this is coming from a person who has FAMILY THAT WORKS THERE. (I didn’t use the family member bc they are 1200 miles away). In summary I am thoroughly disgusted with this company.
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March 2022 by James Ryle
They were amazing. Very fast and thoroughly assisted me
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March 2022 by Scott Kramer
It took 4 calls to make first appt at their call center. We arrived for our first appt and they cancelled because their computer was down. 2nd appt-the guy didn't know much about the details. He called the head man who was also unable to answer his question re: my wife's sale of her house last year. It took 2 hours and it wasn't done. It upset the guy who had the appt after us. I still haven't heard from Jackson Hewitt to do my taxes.
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March 2022 by Wayne Mccloskey
It took a little bit longer but I had a whole lot of extra paperwork and she kept working on it until it was done right. Thank you
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September 2021 by Reds Decks
Garbage Services and Customer Service. When I called to check on my taxes they told me I could call the IRS myself. So throw your hard earned money in the trash and don't waste your time. I mean they're in a cubicle at Walmart for Christ sake!!!!!!
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March 2021 by Natalie Arnold
Good. Thought I owed on tax return. Found out incle sam owe me.
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April 2020 by Steven Rash
Why did I receive a check instead of the stimulus check going on my Jackson Hewitt card I was just wondering why?????!!!!!!
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February 2020 by Phil That Beat
Just filed with Maria's help. In the past I've also had help from Carol and Frank. All have been good experiences. I recommend this place
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February 2020 by Lorna Spradlin
They were fast efficient polite and I'll probably use them next year
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February 2020 by Rob Roby
Best experience I've ever had recommended to everyone.
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February 2017 by Mary Hill
I decided I was going to use Jackson Hewitt to do my taxes since they had a booth inside my place of employment(Walmart). I sat down and the one lady put in all my info but I didn't have my documentation of my daughter's social security number or my banking info with me so I had to come back the next day. So the next day I found out that they wanted to charge me $313 to do my taxes and that was with my Walmart employee discount. I decided that I was either going to have a friend do my taxes with turbo tax or do them myself. I found a business in Edgewater that my stepfather recommended. So today had my taxes done for $30. And yes she came up with the same numbers as Jackson Hewitt.
