-
January 2024 by victoria bateman
Maria and ProServe Pools have always done a wonderful job for us. Maria has been our go to for keeping our pool and spa in great condition. She explains everything and her estimates are correct. ProServe comes out when expected and works us in if we have company coming which is of course when equipment breaks down. Thank you Maria and all at ProServe
-
January 2024 by Pam Crawford Palmer
What a pleasure to work with ProServe! Professional, knowledgable, and helpful. The technicians were able to fix our Pentair pool heater in record time!Once again another stellar job by the team at ProServe!! Thanks for getting my pool spa back up and running!!
-
January 2024 by Maria Kingston
Great people provide a great service
-
November 2023 by Susan Bartha
Although they decided this job was not well suited to their company they were helpful to me in finding someone else.Good business approaches always deserve a mention in this current cut throat environment.
-
October 2023 by Christine Johnson
I’ve had the pleasure of working with the Pro Serve family for the past few years. They take care of the pools at a condominium I manage in NSB. I’ve been doing this for a long time, and have worked with other pool vendors over the years. In my opinion, Pro Serve has been by far the very best. I’ve met most of the pool techs, and each one is professional, polite, and they all have a great work ethic. Shawn, the owner of Pro Serve, is aman of Integrity and would expect nothing less from his staff. Shout out to Eddy…he’s my favorite tech! He’s an amazing young man! Thank you Pro Serve for taking such good care of us! You were right there after the hurricanes last year helping us rebuild and get our pools back to normal.Thank you Pro Serve Pools!
-
September 2023 by Martha
ProServe was hired to refurbish our heavily used commercial spa. Shawn and his crew were very knowledgeable and offered suggestions to improve the spa which enhanced member satisfaction and the overall appearance. During demolition several hidden deficiencies were discovered which were quickly remedied with a change order to the contract. Thanks for a job well done.
-
August 2023 by Ashley Condominium
Sean, Monique, and Tom have been the most professional vendors I have delt with since arriving in Daytona. Their follow up and communication is tremendous. I highly recommend them and look forward to working with them going forward.Keith Shelly CAM The Ashley
-
August 2023 by Robert C.
I cannot recommend ProServe. I consistently had problems as a result of improper or a lack of maintenance, and as much as I raised my concerns to management, they never accepted responsibility and always asserted it was my fault. Over the years, I've had two pools and four pool maintenance companies within this community and ProServe is clearly in last place. I'm sorry, but as much as I would like to, I simply cannot recommend them.
-
August 2023 by Bill T.
New to New Smyrna Beach, it's hard to know which vendors to pick for critical work. ProServe Pools were great. Their Pool Care School was worth every penny as a staff member comes to look at your pool system, evaluate its state and efficiency, and trains you in how best to care for your pool and its systems. They also identified a leak other inspections missed and helped me to get my pool running in the most efficient way. And their pool maintenance team is great. What I find most helpful is the email I get after each visit which provides me with the key water indicators so I know what was done, why and what I should look after before the next visit. I highly recommend ProServe Pools.
-
August 2023 by Bonnie Rodriguez
Do not use this company! I was nice 2 years ago when I hired them for my pool service not to give them a bad review but without realizing it was the same company, I hired them last week to secure my pool light. $220 and 3 days later the light is completely off, worse than before and they want to charge me another $220. They are blaming Hayward for making a bad light and saying someone might have ripped it out.
-
August 2023 by Beth Wahle
This company is top-notch and for so many reasons - most importantly, they CARE From owner Shawn Lane right down the line. There is integrity and a desire for quality results in all they do. The board of the condominium where I work has been so pleased, and I look like a hero - but it's all because of ProServe and their dedication to hard work and service. Great attitudes are catchy, and this company is a wonderful example! Highly recommend.
-
August 2023 by Colony Beach Club
They service our pools at Colony Beach Club and do an excellent job. Hailey always reports any issues. I had a loose light and Eddie came and fixed it right away. Then, the next day a renter's child yanked the other light out and it was hanging by the wires in the deep end. As soon as I reported it, Eddie repaired it! The renters are always making a mess of our pools and Proserve gets them back in shape! I would highly recommend this company.
-
July 2023 by Manny R.
Do not use this company! The owner is condescending and rude. I was nice not to review them poorly 2 years ago when they were doing a haphazard job of cleaning my pool with different service people coming and going. I paid $10 extra each month to service the free standing hot tub as well but they denied that was the agreement. Now, without realizing they were the same company, I used them to secure a loose pool light for $220 and 3 days later, it is completely off and their remedy is to have me pay another $220 to re-secure it.
-
June 2023 by Brandi Matzek
Highly recommend!!! From Monique and Maria taking my initial cry for help to Tyler and Chad coming to the rescue to drain my swamp and turn it into a beautiful, crisp, clear pool again - all in record time - is a true testament to their commitment and hard work to provide excellent service to their customers! Thank you, thank you, thank you!!Services: Filter cleaning
-
February 2023 by Stacey Barnes
Starting using Proserve Pools a couple of months ago! They have been so professional and responsive! I would recommend them to anyone who has a pool and wants great reliable service!
