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March 2024 by Tim Ellis
My experiences with the quick lanehave all been positive and pleasantI would highly encourage everyone to use them for all of vehicle needs.
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March 2024 by Jolene Gonsalves
Always a good experience for me...
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March 2024 by Tom Sharretts
Great service and quick!
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February 2024 by Jack Rissell
Awesome!
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December 2023 by william cowherd
Excellent advisor to work with. Had appointment and they were right on time. Excellent service.
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October 2023 by Elizabeth Rosario
Not only did I receive prompt and assistance at a reasonable price, Ben gave the most courteous customer service. Definitely would come back if I loved locally.
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August 2023 by KH
Mathew has provided great customer service and John does wonderful work on tires. Top of the line service every time I bring one of the cars in!Service: Tires
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August 2023 by J
August 2023 Update STILL AMAZING!! Over a dozen trips to this shop and they show excellence every. single. time!Great service, quick and reliable. prices are a little higher than other places but they do really good work so you get what you pay for. I have had the oil changed on my 2015 Jeep Wrangler and 2007 Cadillac. they do a full look over on the car for you and its very helpful.
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July 2023 by Marvin Owens
I have a real concern about the service I received yesterday. I made a service appointment for 4:00 PM on Tuesday 6-27-23 for an oil change and new filter.I arrived at 3:45 PM as I’m always early for appointments. Of course the vehicle was not taken into the service area until 4:30PM. Within 5 minutes they called me to the customer service desk to mention about spark plug needed changing, and the cooling system need flushing and new coolant. Also mentioned it needed new lug nuts on the wheels.I did ask them to flush the coolant system but to skip the other items mentioned.At 4:57 the technician pulled the car out of the service bay and headed to the car wash rack. So here is where I question the service that was to be completed. In 30 minutes they tell me the car had the oil/filter change, tires rotated and a cooling system flush which is normally required a minimum of 1 1/2 hours. Then the technician didn’t put down on the service report the condition of the break pads!! The man behind the desk wrote something on the report about breaks after the technician replied to his question.I truly do not believe they flushed out the coolant system or rotated the tires. I will be headed back to Mullinax on Thursday to find out what’s going on. I paid over $250.00 for this service and expect to be treated fairly! I’ve been a long time customer at MULLINAX Ford and I will be asking questions.Follow up: so MULLINAX Quick lane told me they put two service people working on my vehicle and still stands with completing the work in 30 minutes. I’ve spoke with two experienced mechanics and both said it would be impossible to do the job correctly in 30 minutes. Looks like the Quick Lane has lost a loyal customer. !
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July 2023 by Diane Creel
Just had work done on my 2017 Ford Escape at Quick Lane. As always they treated us well...work was done quickly and professionally.
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June 2023 by El Quaco
My experience is too lengthy to list.I may list it in a certified letter and mail it to multiple Ford sources.Terrible would be an understatement and still remains soServices: Tire rotations
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June 2023 by Raymond Nicoll
The guys at the Mullinax Quicklane are second to none. Service is excellent and quick. My only gripe is that the individuals who are working on my $80,000 truck that tows boats, horses, and my most precious cargo, my family....are only making $17 an hour these days. McDonald's pays the same, and some positions at Buccees start over $20hr for far less responsibility than keeping my family and property safe at Interstate speeds!!!
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April 2023 by Michelle Dawson
I haven't had a Ford in some time so I just don't go to the Ford dealership very often but I'm glad I did because we needed help. My daughter has an older van and our lug wrench wouldn't work so we drove over there because she was close and the guy took her lugs off for her and they let us change the tire there and they asked if they could help here and there and everything I mean to the degree you know they knew that we weren't paying customers but they were still very very helpful and I truly appreciate that. Particular person was James in service and he was super nice and super helpful. And then the gentleman inside was an older gentleman probably the manager and he was extremely helpful as well I just want to thank them. My review has done using voice to text so I apologize if anything is weird
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March 2023 by Judi Shell
Busy place. They do a great job and the regular staff is friendly. They are across the way from Mullinax Ford.
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March 2023 by Kathleen Donnelly
Very friendly and professional was the same pri e as take 5 but gord also rotated my tires
