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January 2024 by Sharon Mabry
Great staff. Friendly, professional and helpful. Our home was flooded by Hurricane Ian. Mims and Matt assisted us by providing A clean storage unit for our personal items. Although the rental fees are higher than most, we knew it was a good choice to do business with this particular CubeSmart location. Thank you guys so much!!
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December 2023 by Karen Sara
I have been with CubeSmart for several years and have never received the customer service appreciation that we do now since Mims and her staff have taken over. We have experienced a few hiccups with rodents, and she has taken care of it immediately; we lost power, and she had it fixed within 24 hours. She is always available and willing to help. I have increased my storage size two times since she’s been there. She is always open and ready to help. I would recommend the storage facility because the employees there make you feel like you are appreciated and heard and that your belongings are important.
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November 2023 by Karen S.
I have been with CubeSmart for several years and have never received the customer service appreciation that we do now since Mims and her staff have taken over. We have experienced a few hiccups with rodents, and she has taken care of it immediately; we lost power, and she had it fixed within 24 hours. She is always available and willing to help. I have increased my storage size two times since she's been there. She is always open and ready to help. The only con that I can tell you about this organization is that New Smyrna Beach's location does not belong to the Chamber of Commerce. We are a small community. We expect all our businesses to grow and be part of our chamber. i usually only use Chamber related business when i can. I would recommend the storage facility because the employees there make you feel like you are appreciated and heard and that your belongings are important.
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November 2023 by pam dipre
So far so good! Easy to access. Good space. Good communication. Excellent pricing for area.
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November 2023 by Pamela R
The process was very easy from the time we walked in there to get a unit to the time we left. And we felt that our things were very safe and secure. Would highly recommend.
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November 2023 by Shelly Cason
The lady I talked to was extremely rude and didn't really want to help with much because it was 30 minutes til close.. not satisfied with that but the storage unit itself was at least clean and functional.
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October 2023 by Eddy Ameddy
I experienced awesome customer service with Matthew there. Provided clear details on all subjects and helped me install my lock. I'm a happy customer
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October 2023 by Sue Durham
The people at CubeSmart made my time at the storage unit! Kind, polite and always willing to help anyway they could! If I'm ever in need of using a storage company again, I definitely will use CubeSmart and recommend it to people I know.
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October 2023 by Donald
The management is very rude and we hadn’t had electricity for 35 days and the got a 10 day notice after the management told us we couldn’t run our generator. My question is how can we see in our unit when the electricity was out. Stay away from Cubesmart. They are very very rude to their customers….
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October 2023 by BO-KAY FASTENERS
Mim was wonderful! She was professional, knowledgeable, and a pleasure to do business with. Mim is the perfect ambassador for your company.
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October 2023 by Rich Garner
50% off sale. Fernando was great to work with. Clean and organized. Everything in good repair.
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September 2023 by Bill Campbell
Able to sign up and get all information online including cube number, combination and pass code. No long term contract required and helpful people available for any questions
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September 2023 by Liz Conant
Rental increases, poor lighting + poor climate control forced us out. Rent increase almost doubled in 3 years.
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August 2023 by Teresa Nash
Mum was very helpful and nice.The unit in chose was very clean and then welcome bag inside was very helpful also.
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August 2023 by Robert New
Super easy to get rented and staff is friendly and helpful. Totally recommend!
