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January 2024 by Ra-La Campbell
Took a half hour in line before they even spoke to us about what we wanted, they also serviced another vehicle before us even know we were there first.at the end of it, it costs $150 plusjust to change out my oil, put in a new oil filter, and I saw them struggling to put in a new air filter!? Lol Very basic stuff..?Plus they never checked my tire pressure either, but check other vehicles, didn’t even offer, or ask if I wanted it checked.Not the best services or prices.I am home now, I wanted to inspect their work, so I looked and the air filter wasn’t installed properly, or with any care at all, So I had to take it apart myself, and fix it this morning.I took photos to prove it!
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January 2024 by Tammy Kipp
Very friendly but oil filter was not on tight, found out next day replacing a starter, not happy at all
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December 2023 by Allyson Jones
This is the first chance I had a minute to write this. I was in the New Smyrna location a couple Sundays ago and what a mess....there was one car in being serviced and I was next in line and I waited 40 minutes before they even started my oil change. After starting It was still another 25 minutes.The Manager was Josh and he acted like he had just eaten a mouthful of qualudes and the girl on was Abby and she was annoying Trying hard to be funny but she was just annoying.I will never go back
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November 2023 by glenn prescott
Leslie josh and Kellen I didn't get the other ladies name were courteous professional and engaging with me they listened when I told them what I run my air pressure at didn't try to upsell me made suggestions for service that were totally appropriate for my truck couldn't be happier , with the bad rap oil change companies get I can say the New Smyrna beach location will be getting my business for the foreseeable future
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October 2023 by Captain Jon White
I used to come here all the time. Last time we brought our car, they lost a cap, took them a couple of weeks, but we tolerated it. They're good people, today They decided that my stock Corvette was too low and they don't want to service it. And turned me away.
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October 2023 by Sandy Goldmintz
Thoroughly professional, fast service , detailed and easy to get your oil changed without long waits and hassles.
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October 2023 by Heather W.
Super friendly and quick service! They kept me updated on wait and gave me a cold bottle of water while I waited, which was a lovely surprise. Check online for current offers and deals! It was great being able to wait in my car during the oil change. I'll definitely be back for my next oil change!
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September 2023 by Joseph Curcio
Level of Service has fallen drastically.I brought our cars and trucks to this location for years. Service was thorough and timely. Last 2 times took entirely too long and service was amateur at best. My daughter went last week, sat in her car for an hour, was finally waved into bay and all three employees disappeared. After a few minutes, she left.Try another location, or another company.
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September 2023 by Beachside Dream
Waited 25 minutes and not a single "we'll be with you shortly" or the courtesy to let me know there would be a wait. I'm long overdue for an oil change as work has been busy. I really needed help with this. I had to leave with no oil change and I was late for work. I'm not mad, just disppointed.
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August 2023 by brian campbell
Area supervisor Matt followed up and addressed a mistake made regarding oil change at the shop in a timely manner. Kudos on customer service and their desire to earn my business. I will be back regularly
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July 2023 by Florida Huh
Staff was only 2. Wait was for 30 minutes before oil change even started. (Behond 1 car) Tech never checked tires or cleaned window. All was checked off on the work order. Got home and realized they didn't connect the throttle body, again.
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June 2023 by Jason Meyers
It's a drive thru oil change service, it's pretty quick, you don't even get out of your car. Friendly staff and prices are moderate, not the cheapest place but very convenient if you're not looking to wait a few hours for an oil change. And they offer you a bottle water when you pull up, I had one already but still nice to have it offered
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June 2023 by moynihan k.
Very disappointed! Use to be well staffed and very professional. Not today, waited in my car for 15 minutes with no updates. They worked on the same car the whole time and there was still another car in front of me. "Take 45" is more like it!
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June 2023 by Ty Martin
The Take 5 Technician’s always meet and exceed my expectations. Their service begins by offering up a cold bottle of water. They then communicate with the car owner each step of the oil change process then finishing by resetting oil life indicator. The service I receive from Take 5 is what makes me a loyal customer.Service: Oil change
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June 2023 by Bill Kleyla
Great place…Preston was the best ever. I had a horrible 4 trip oil change (they left splash shield off and had to order a new one….yes 4 trips for an oil change. Never come close to that dealer AGAIN. It’s always here now because of Preston!Service: Oil change
