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November 2023 by Nelvin Gutierrez
The service was quick and professional. They did Inspections on other parts of my vehicle and informed of me issues that may occur later down the road. Overall they did a tremendously great job
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November 2023 by Connor Mulcahy
Exceptional service at Tuffy's! Recently got an oil change, and the experience was top-notch. Quick and efficient, the team at Tuffy's demonstrated professionalism and attention to detail. The staff was friendly, and the service exceeded my expectations. Trustworthy and reliable—my go-to for automotive care. Highly recommend!
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November 2023 by mary jeghers
Quick for service, friendly staff, and really good pricing. Overall the experience was great and I’d highly recommend coming to this establishment for your vehicle service.
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November 2023 by Charlie B.
Danny was absolutely wonderful! I had a complicated issue where a friend of mine needed a very oddly-sized tire and Danny spent almost 15 minutes on the phone with me discussing various options. I really appreciate that he took his time helping us figure out a solution and, of all the different auto shops I’ve called today, he has been by far the most helpful person I’ve spoken with. Excellent customer service!
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November 2023 by Alexis Sellers
Stop by because my tire was leaking air, thought for sure I’d need a new tire. To my surprise they were able to replace the stem got me all aired up and on my way for pretty much nothing. Staff willing to go out of their way to help check in and out was an ease, lobby was comfortable and they had a good movie on. From now on there my shop for my car issues. Stop by for yourself
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November 2023 by Taylor Smellie
Danny at Tuffy is phenomenal! After getting a nail in my tire I was afraid I would have to go somewhere and sit for hours. I found Tuffy online and I am SO glad I did. They were quick and so kind! They know what great service should look like. I couldn’t recommend this place more!
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September 2023 by Taylor George
Tuffy, now Mavis, in Jonesville is my go-to! The manager Ray is so great. They’ve always been willing to have an honest and transparent conversation with me to determine what needs to be done now or later if something larger comes up. I bring my vehicle there for regular oil changes as well.Recently I had to have some brakes stuff done and thankfully they were still under warranty that I got from Tuffy previously and completely covered. I didn’t remember I had that warranty and they easily could’ve charged me and I never would’ve known. I appreciate them holding true to their services and honoring that.
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September 2023 by Yasmin Infante
Danny at the Jonesville location was able to get my car in promptly to replace my tire. This company offers wonderful warranty options for their tires. My new tire was 100% covered by the warranty and they were able to have my car back to me in no time at all. I highly recommend this company for all your tire needs.
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September 2023 by Alyssa Richardson
Have been here twice now for an oil change and now brake replacement and the service is always outstanding, done in a timely fashion and prices are very fair.. Will continue come here for my car needs and will highly recommend!
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September 2023 by Amanda Miller
Super friendly and professional staff! They were able to get my car in quickly and replaced my radiator fan. I was impressed with how fast they were able to fix my car! I will definitely bring my car back to Tuffy for its routine maintenance!
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August 2023 by Will S
Made an online appointment with year/make/model for a simple alignment. Showed up on time, waited for a hour only to be told they don't know how to do an alignment. Manager seemed nice, but they don't have anyone that can do an alignment...scary.
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August 2023 by Robin H.
This location is under new management, and it's been a big improvement. They've taken good care of my car for both regular maintenance and a new battery. They are quick and professional.
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August 2023 by Miranda Williams
I have brought my car in twice to this company. Every time I call to ask questions, I am greeted professionally and always feel as if they treat their customers how they would treat family. Each rep I have spoken with was super knowledgeable and helped to answer any and all questions I had prior to even bringing in my vehicle.My first service was back in May and they took good care of me then and helped me find the most cost effective options while being honest about the health of my car. I drove off, noticed something new that was going on, called back and they immediately took me in to correct the new issue we found.Tuffy is great with working around schedules and are always as fast as possible with getting answers. This morning, I hit a pothole a block away and dragged my car into the shop and asked if they could take a look. I was instantly given a spot to be diagnosed and was given a quote and fast tracked to get my service done within an hour of dropping off my car.Their prices are very competitive and they always are happy to explain the cost to you without question. I feel like I finally found a good car shop that is comparable to my family mechanic back home in Jax. I am in good hands here and will be coming to them for any and all issues I have with my car.
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August 2023 by Sarah Janning
The service at this establishment is friendly and efficient. They were able to get the parts and services I needed all in the same day. Everyone I dealt with was helpful and informative and didn't try to sell me something I didn't need! I will be coming back and would recommend to anyone looking for fast and friendly service!
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August 2023 by Shaz Hampson
Service with a smile and no hidden costs! I am well impressed with Tuffy Tire and Auto Service and would recommend them for all yourauto needs. The customer service is great and Danny was professional and a great help over the phone initially when I called for a quote.
