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March 2024 by Brandon Barnes
This place sounds terrible...
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January 2024 by One Opinion
I could drone on about how bad this place is, but I think they thrive on complaints. So here’s the key details. Drive thru is horrible, drinks are garbage, ice cream doesn’t taste right. It’s Just a heads up though, go there and try if you want but good
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November 2023 by Mtn Hew
Yall made a soon to be mother happy. Sorry for the late visit. You guys are awesome. Thank
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August 2023 by K Glenn
Out of everything always. "A banana split please".We can't make that. We have a can of beans and one spinach leaf. Is that ok?- this Baskin location, probably
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July 2023 by Brittany Fayard
Poor customer service and the smallest scoop I’ve ever been served. Wow. She will put that place out of business. I should have asked for her name. Won’t be back.
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July 2023 by G S
Great service and selection on ice creams
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June 2023 by Sabina Pennington
Wow! amazing service from Michelle and Lily tonight! Seven of us walked in there 30 minutes before closing and they dished out samples and scoops with a smile! Really appreciate the great service.
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August 2022 by Aran Middleton
Go here if you want to stand around for 15 minuets without being acknowledged while the staff tries to figure stuff out. This place is definitely in need of some management.
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May 2022 by rick botts
Went during a shift change at noon. 2 employees. Waited 15 minutes to help us. Told us there wasn't enough ice cream left for what we wanted. Chick was a total b**** and would not even attempt to scoop what was left( plenty enough for one scoop) also, they only had one type of cone. getting ice cream is supposed be a positive joyful memerable experience. Never eating ice cream again after that.
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April 2022 by J Abigale
Every time I go to this location they NEVER have items wanted. Their attitude is below standard, and I honestly don't know why I keep going back or why this location is still in business. The "short staff", "Covid" excuses are getting old especially when other locations or similar businesses have the same product.
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March 2022 by Christian Bell
The guy working is very disrespectful and they never have what I want to order. Don’t get mad at me because you don’t have the food I want. I highly recommend you guys to make a change or your business will suffer. This is so unprofessional and I will never come back here again. Good luck.
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February 2022 by Syney Deweese
Erica was so helpful and nice and will come back in about... 1 day. I can't describe how nice and clean the atmosphere was and both workers are very helpful and nice. John wad also such a nice helpful person and we will always give big tips
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January 2022 by Nick Hutchinson
Friendly service but didnt have vanilla or strawberry ice cream at 7 pm at night and when asked why they said it was because they arent just a baskin robbins so they dont have all the fancy flavors all the time. I'm still trying to understand how vanilla and strawberry are fancy. But heres the thing that gets me. They dont close till 10 so at 7pm you would think they would have ice cream. Not coming back here
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January 2022 by Samuel Underwood
The only good thing about my experience today at Baskin Robbins was the laugh I got out of their attempt at customer service.I really was having a good day, so I thought I'd go ahead and enjoy myself with an afternoon bowl of ice cream at the local Baskin Robbins. What I didn't know is that I was about to spend 20 minutes waiting in the drive through line just for a dang sundae. When it was finally ready, the lady at the window informs me that they were out of whipped cream. I just have one question. How does an ice cream shop run out of whipped cream by 3:00 in the afternoon?The only reason I would recommend this place is if you are curious about how bad the service really is.Ice cream was good, though.2 stars.
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December 2021 by J.J. Gonzalez
One star because zero is not an option. Went to get my son a sundae. Pretty simple…..not at this location! Hours from closing and the options available for his sundae were: not the ice cream flavor he wanted because they were out. No hot fudge because they were out. No nuts because they were out. So he ended up getting a scoop of ice cream, luckily he at least got whipped cream. Won’t be back to this location.
