“I had an amazing experience working with Ms Amanda Ponce, Loan Officer, and Ms Loretta Wilson, Mortgage Processor during my home-buying process. From the very beginning, they were professional, knowledgeable, and incredibly responsive.
Ms Amanda Ponce took the time to explain all my loan options and found the best rate for my situation, making sure I felt confident every step of the way; outstanding professional. I am grateful for the support and advise received at a moments notice; commendable indeed.
Ms Loretta Wilson is superb in every way as a consummate professional —keeping everything organized, ensuring all paperwork was processed quickly, and making what could have been a stressful experience completely seamless. Her superior dedication and attention to detail made all the difference.
Thanks to their hard work and guidance, I was able to close on my dream home without any surprises or delays. I highly recommend PenFed and this fantastic team to anyone looking for a smooth and efficient mortgage process!
THANK YOU !!!!”
“Eglin has always been my bank and they have always been very helpful- great rates on loans and always plenty of helpful friendly people inside. Service is quick when you go to the bank. Every time I’ve called everyone is very helpful and kind. Only complaint is the mobile app goes out of service a lot but it is a small bank with probably a small IT department.”
“Very kind ladies that work at the Destin branch. I am disabled and your ladies are very accommodating. It is already very hard for me to drive and I suffer of chronic pain, being treated like a human in a loving manner is highly appreciated. I love your employees! Thank you :)”
“Noah is so helpful I had no idea card services and he was super nice and understanding very cool and easy to talk too and as a bank I will forever love as the employees want to help”
“Always a good experience and the people are nice. I have had several loans for vehicles and never had an issue. Rates are decent for Active Duty Service Members.”