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February 2024 by Cynthia Miller
I came to this store after jumping a curb to avoid an accident and having a small chunk of my tire taken out. I wanted to check and see if my tire needed to be replaced, and also ask about new tires since the dealership told me my tires needed to be replaced immediately. The gentleman who helped me, Mason, could have easily sold me four new tires in that exact moment, but instead, he did a thorough check of all of my tires, inspecting the tread and the sidewalls. He let me know that my tires still had a lot of life left in them and did not need to be replaced. And that the chunk was merely cosmetic and I would be safe to drive on it. So while I don’t need new tires today, I will definitely come here to purchase my tires when they do need to be replaced. I respect and appreciate honest businesses, and this is one of them! So, if you do need tires, go see Mason at this store!
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January 2024 by Littlezero
Brought my truck in for an alignment and had a light on for my ABS sensor. I had already used my OBD2 scanner and saw it was not communicating with my sensor. While I had them do my alignment, they offered to diagnose it for me to see what was really broken. They charged me 70 dollars to tell me the same thing my OBD2 scanner already told me. Then they quoted me just under 600$ to replace the sensor. I ordered my own sensor for 13$ and installed it myself. Very easy. Turns out the sensor was not the issue, it was the wire connected to the sensor. I replaced the wire for 5$. Everything is fixed. Not sure why they were asking 600$ for the work. Seems very dishonest to charge someone 70$ for a diagnostic and not even test the cable and just say the sensor was broken when obviously it was not. Cannot recommend them, seem dishonest.
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December 2023 by Connie Foster
So prompt on your appointment. Very honest and such a clean working environment. Been taking my cars there since 1998.
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December 2023 by Chris Brown
I have taken a tire to this establishment twice and the first time I was turned away for a patch job. Second time I left a tire there at 0800 and by 1500 they still hadn't patched it. Do not go to this place if you are trying to get any tire work done.
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November 2023 by Mike M.
It's an absolute waste of time to take your car here. They made my car twice as bad as when I brought it in. I ended up bringing my car to RTR Automotive and Cody had it diagnosed and repaired in 3 hours.
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November 2023 by Justin Grider
Booked an online appointment to get a slow leaking tire looked at and tire rotation. Traveled in and was told my appointment couldn’t be honored and they couldn’t do the service.
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November 2023 by Mike Hoots
This Goodyear dealership is the best. Sean went way out his way to help as we were traveling through, and needed a tire for our trailer
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November 2023 by Carmen Dinofrio
Veterans Day had my oil changed and tire repair for $ 146 and never once did the rep asked if I was a veteran qualified for a %10 discount
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November 2023 by jled641
Definitely a place to come to for vehicle service or repair. They are upfront with you and let you know what’s needed and how much. Great customer service as always! They know what they are doing ! One of the main reasons we keep going back!
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October 2023 by Kori Thompson
I’ve been in customer service for 25 years. I’m results driven and a high performer. After unsuccessfully being serviced at other shops at 3 pm on a Friday, I made it to Goodyear for a simple tire patch. I spent the day at an appt for my son’s surgery which took about five hours. It was a long day and I ran over a nail on the way home. I needed my car to return to work the next morning. I was hopeful I’d get the repair done the same day but the mechanic at the counter’s demeanor was very rude and he treated me as if I was inconveniencing him. After he threw his arms up and got mouthy with me, I kindly asked for my key back and wished him a nice weekend. I wouldn’t do business with this man if he offered it for free. Luckily my loving husband is skilled at many things. He got the job done at home easily. I’ll never go back to this location. Goodyear in Tampa was always a delight. This is such a shame in NICEVILLE! I didn’t get this man’s name but he‘s older with a beard.
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September 2023 by A Hegner
I am not one to ever leave reviews, but I cannot recommend this Goodyear location enough!! I originally took my car in for a diagnostic appointment due to some noises with my front passenger tire and while I was there I decided to add on an oil change as well (because their prices are far better compared to the dealership!). Sean diagnosed the issue, explained it to me fully, and ordered the parts all in the same day. He made time for me to bring my car back in the next morning for the repair and while he had originally quoted an alignment with the repair cost, he let me know at pick up that the alignment looked great and was unneeded so he took it off the bill. I cannot think of any other car repair company that would be so honest about what was actually needed and do their best to keep the price honest and fair! I will ABSOLUTELY be returning to this location for all further tire and service needs!
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September 2023 by Scott Jacobs
Took my truck in for a grinding noise in the brakes. Was told that the brake pad spring broke and was jammed in between the brake pad and the rotor. I just changed my brakes myself and all springs were intact. This place literally lied to my face trying to get me to pay for a service I did not need.
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August 2023 by Chance GOULD
I have been using this good year for almost 28 years but never again. Bought and paid for 4 new tires. Made an online appointment for 8am. Dropped the car right on time. 10 hours later they had NOT completed the work. But don't worry they didn't refund my money right then on spot or offer me a new appointment... they gave an order number to call/email the main office. Now I have a project to figure how to get my money back. Thanks for project? Horrible Experience & attitude stinks.
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July 2023 by Heather Spagnola
Best local place for your auto repair and services, fair, honest, good work and affordable.
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April 2023 by Bernadette Taylor
Service person was very nice. They got my car in quickly and the cost was very reasonable for an oil change. He thoroughly went through the options and helped me understand which would be best for my car.