J & B Medical, Inc. was founded in 2002 by Jim and Kim Wonsick, named after their children Jimmy and Brandon. The business strives to set the standard of excellence in the community by providing patients, their families, and physicians with confidence through responsive, professional, and caring service. The friendly and knowledgeable staff understand customer needs as the top priority, and are dedicated to delivering a successful plan of care. Customers praise the exceptional customer service at J & B Medical. Brandon was praised for going above and beyond in assisting with home safety supplies for an elderly parent. Kenn expertly explained the CPAP machine parts and operation, as well as the initial fitting of the mask, ensuring the customer could use the machine effectively. The staff's knowledge on CPAP machine issues was also highlighted, with one customer highly recommending the business for CPAP machine supplies and questions. In a unique situation, a customer was impressed by the empathy and regular communication from Monika, who treated the customer as a person with an acute medical condition, rather than just a customer, to ensure the problem was addressed. Overall, J & B Medical is described as a trusted and caring provider of medical equipment and supplies.
