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November 2023 by gene gust
Staff has always been helpful.
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October 2023 by Alex Wilkinson
Robert, the manager, was extremely knowledgeable, helpful, and polite. He went above and beyond to help my wife and I. I would recommend this location to anyone looking for great customer service and knowledgeable staff.
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July 2023 by Andrew Villanueva
OReilly always treats me well, but this location specifically is some of the best customer service I receive anywhere. Genuine employees who take you exactly where you need to go, rather than just pointing it out. They explain pros and cons of what I’m looking for, and don’t pressure me into getting anything outrageously expensive. Thank you for always being a wonderful experience.
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July 2023 by GoGo Golf Carts LLC
Staff is polite, location seems to work, but the company really needs to fix a number of short comings to stay ahead
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April 2023 by Billy Arntz
I would like to give a shout out to William at O'Reilly's in Niceville my starter went bad in my truck last night my warranty was to run out in 9 days the other workers did not want to listen to what I had to say or believe me they was trying to tell me my key switch was bad William listen to me check my starter for me out of three checks one was bad and he replaced my starter for me before my warranty ran out the next 9 days no one else wanted to do it they wanted to blame it on my key switch so thank you William I really appreciate you buddy I will refer people to you every chance I get
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April 2023 by Madilyne Mellor
William went above and beyond the duties of his job to ensure that my daughter and I got home safely! Thank you William!
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March 2023 by John W.
I was having my tires replaced and used Pep Boys since Tire Rack ships directly to them. I set up an appointment and everything else was good. I got there and they took my truck and told me they would call once it was complete. I got a phone call later saying they had issues getting my lugs off and that they were swollen and needed to be replaced. an extra $400 later, I picked them up and told them to give me my lugs. In my 30 years of owning a vehicle, I have never seen the issues they had. I could understand one or so but having to butterfly almost a quarter of them?!? This tells me that either they did not know what they were doing or they were milking me for what they could. So, go somewhere else. I bet they will be more honest with you then these dudes.
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February 2023 by Mike Adams
Great place! Robert & Staff are Rockstars!!
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February 2023 by Brandon Goebel
The guys that work here are super knowledgeable and very helpful. Favorite auto parts store in Niceville.
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November 2022 by Leah Gagnon
I was so thankful for this wonderful team who installed a new battery in my car and checked the alternator as well! They were so efficient, friendly and helpful!! Great job!!
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November 2022 by Killroy Johnson
Best damn parts store Niceville has to offer. Some of the guys down there actually know and understand how a vehicle works and can help you solve your problems.
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September 2022 by Sonya Blake
Wow. Such wonderful service today. Thanks to Robert ( I think that was his name) For helping me with my battery. Very professional and great customer service. Love that place.
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September 2022 by Teresa Frakes
Very polite and knowledgeable young man helped us
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July 2022 by Debra Smith
Had to stop there with my mother due to her air was not work. I wish I got name it was at 2pm on 7/7 the women first help greeting me immediately. And thru the whole visit when over and beyond. Also a gentlemen came out to the car to see if he could troubleshoot problem. They were both focused on the best customer service. Being in the service industry myself, people like that are so hard to find. I do not do these very often. The only time I do is if something is super super horrible or like this overly outstanding!I hope when you read this you go out of your way to do something for them!
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July 2022 by Dustin Crawley
Probably the best of the auto parts stores. Plus they make hydraulic hoses.
