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January 2023 by Aimee W.
Absolutely awful. The assistant manager is super condescending. Everyone else I encountered in the store was lovely but I am shocked they allow this women to manage.
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September 2022 by Habana Lion
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July 2022 by Mochi H.
Cashier rang up $13 for 3 cucumbers marked for $5. Cashier could not rectify it after confirming its 3 for $5. A woman from customer service came over and supposedly corrected it. After I found out I'm still overcharged by 3.29 and told her about it. She acted like I was big bother angrily threw 3 29 cash to me without saying a word. Publix, we've been a local resident and had shopped there since it's opened. I can't believe this is the kind of people you hired to treat customers. it's your own mistakes and it gets called out, just own up and apologize. Customers, Do check your receipt before you leave. Shame,.shame. shame
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July 2022 by Bob Prado
Better than most
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June 2022 by Jacquie Sunny Barbee
My family LOVES the meal kits in the paper bags. We just had the Hot Honey Pork with Summer Salad and my husband can’t stop talking about how delicious it was! We love trying new recipes and find the meals a fair price and super convenient.
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March 2022 by Laura E.
Such a small store - not a lot of variety. Bakery is terrible - ordered a cake 2 weeks in advance. Called the day I was supposed to pick it up and said they couldn't make it. Horrible store.
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February 2022 by roland darnell
ALLWAYS HELPFUL and pleasant people also verry COURTIOUS.
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December 2021 by Shari Miletich
December 20, 2021.
Publix in Niceville my favorite neighborhood store. Everyone is so helpful and kind.
Today especially, Jesse James asked me if I was finding everything. I was just about done with a cart of holiday foodies, stopped by to get the last item on my list, bananas. Though I had not found Raspberry Cheese cake…. Jesse James looked it up and suggested the Bakery would be a place to check, and if they didn’t have it that they would probably make it for me!
Yes! Yes! The Bakery did have cheese cake and it was an awesome cake with slices of different flavors! Something for the entire family.
Thank you so much! Can’t wait to try the cheese cake, I am sure it will be fabulous just like the many other goodies they bake.
Happy Holidays and Happy New Year! Everyone at Publix is the best ever and always make my shopping fun.
Shari Miletich
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September 2021 by Breanna R.
Why is the pregnant lady in the deli always so rude? You don't get a pass to be a j*** just because you're pregnant.
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May 2021 by Steve L
Update, May 2021:Lowered a star, in store service is poor, a smile or thank you is nowhere to be found. Calling to ask about inventory is a waste of time, no one answers or they pick up and hang up on you after 10 rings. NOT usual Public quality at this spotgenerally OK, not that well stocked if you like wine though. Priced a bit high that other stores in the area
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May 2021 by Kar Jmo
Lovely people and place, some prices are higher though
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March 2021 by Tracy Davis
The entire staff is awesome!!
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February 2021 by Jade Spann
i love everybody that works there, they make me feeling so welcome. be part of their family, this is the best publix i ever been to.
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January 2021 by Kathleen S.
I go to Public's pretty often. The customer service is exceptional. As a senior citizen I appreciate the extra help finding products. I don't think there is another grocer in the area with associates as gracious and hospitable as Public's. Thank you from a very happy customer.
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January 2021 by Jax W.
Publix is the only place I know of that sells the food I feed my doggo. Publix was out of it for about a week so I've been checking and re-checking to see if it came in. Instead of driving up there this morning I though i would call instead. The young lady at the customer service desk named 'Meg' was awesome. She displayed beyond caring professional service. She checked the cooler herself and unfortunately it wasn't in there. She could have left it at that but instead She said it was probably on the truck that just came in and said she would call me back if they had it and set some aside for me. She did like she said she would and called me back. I was at Publix within 10 minutes and there she was with my dog food set aside. Meg provided not only exceptional customer service to me but to all the other people I saw her helping that were at that customer service desk. Publix made the right decision on hiring this young lady. Give that girl a raise. I have not experienced this kind of care from anyone this year. And that's not an exaggeration. Thank Meg!
