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September 2023 by William Talton
I've been going to Take 5 for several years now. They normally are really fast. I can usually be in and out ASAP. This Friday the 15th of Sept. was not one of those times. I spent an incredible 1.5 hours waiting for service. I sat in the bay area for 30 minutes with no one telling me what was going on. I had to verbally ask Mstt, the manager what was going on. He then apologized and told me they were short handed. Maybe tell me before I wait for that long next time. Not sure if I'll be back. V/r, BTService: Oil change
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September 2023 by Kendra Bell
The men that work here are extremely kind and efficient. They know what they are doing and make sure it’s done right and everyone is happy including the kiddos in the car with lots of questions!
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September 2023 by Kathy Bryan
They did charge a high price but they did a great service. I needed an oil change plus 2 filters changed I didnt even know were there and had been driving with for 10 years. They were polite, professional and discussed price of each service prior to providing them. I felt relief when they informed me of the 2 filters that needed changing esp once I was shown the filters. Great service fast! Thank you.Services: Air & cabin filter replacement
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September 2023 by lucus mathews
By far the best oil change place I have ever been to. Gavin, who was taking care of me, was the best friendliest and nice employee I have ever met. Couldn’t have asked for a better service better. Hands-down five star review not a single problem.
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September 2023 by Madelyn Harrigan
I have been getting my oil changed here for over two years but the service has gone noticeably downhill. My most recent oil change was on 9/12/23 and I waited in the bay for over an hour before they even started on my car. I tried to give them the benefit of the doubt that they were busy but all I saw were three young men chit chatting and goofing off. I go here because they’re usually fast, courteous and less shady than most places when it comes to trying to sell you the extras. In total, I was there for almost two hours. I had my 7 month old and five year old squirming in the car which is my problem but in the past they have been so quick it wasn’t an issue. They also failed to put air in my tires which they’ve always done and I watched them put air in the other cars tires while I was there. Overall it was a pretty disappointing experience for a $100+ oil change.Service: Oil change
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September 2023 by Paul F
Beware, beware, beware.I was quoted one price while waiting in line for over an hour and upon check out I received a substantially higher price. I refused to pay the higher price. I offered to pay, in cash, the price that was initially quoted to me. They initially took the cash and after some discussion on the phone, handed it back to me. I said, I don’t want a free oil change, please take the money. They refused.I said take the money as a tip, $65.They refuse, closed my hood, stood in front of my car and guided me out.An hour later a police officer was standing at my door and threatened me with arrest if I did not pay the higher amount.
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September 2023 by Nataly P.
My husband and I take our cars here to get an oil change and every time i'm always so impressed by their customer service. I'd even say it's better than chick fil a. They offered us complimentary water. They let us know what was running low and how everything was looking under the hood. They are fast efficient and kind. Really good prices for the quality. And then the shop manager michael came up and asked us how our service was. Truly great service. Thank you we will continue to come to this location.
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September 2023 by Leilani Batiste
Waited 1 hr 27 mins for service. Issued warm H2O, box fell from attic n hit my car and apology. Didn't mention top off if needed or offer windshield cleaning.Service: Air & cabin filter replacement
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August 2023 by Aaron Ewert
Stopped by for an oil change. Truly one of the easiest and most respectful quick stop oil changes I've received. Matt was very professional. Can't say enough about how great the service was.
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July 2023 by Hailey K.
Since moving to the area, I have come to this Take 5. Every time I come they are polite, greet me with a cold water and ask me what services I need! They care for my car and give me great piece of mind that every service my car requires is being done well. They go over everything with me and are able to answer any questions I have. They are quick, efficient, and knowledgeable!
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July 2023 by Glenn Howard
Excellent service. The Service Professionals paid attention to details and keep you informed at all times as to their service. Highly recommend this place for service.
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July 2023 by Suzzie Akins
setting in the oil change bay for 30 minutes with the hood open at least 6 employees running around and only 3 other cars in the building. This is not the first time this has happened the excuse was not enough trained employees. this soundes like a management problem not an employee issue.Service: Oil change
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June 2023 by Dan Howard
Waited 10 minutes for the store employee to finish working his own car and then after getting in the shop, another 12 min before they started. For “Take 5” it took 52 minutes to get thru. They dumped the oil in the engine spilling a cup or so across my engine and front grill. Receipt also list services completed that were not performed. At least you get a bottle of water while waiting.Service: Oil change
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June 2023 by michelle khan (Nature's Confetti)
Matt and Kaleb were great! The entire team here are always amazing! We were in and out with our oil change, hassle free and excellent customer service. And so considerate...every customer gets a nice, cold, free bottle of water!Services: Air & cabin filter replacement
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June 2023 by Nate Nicodemus
NEVER AGAIN will I make the mistake of taking my vehicle here for any type of service.They charged $120 for a simple oil change (versus $80 for high mileage, full synthetic I pay at other oil change places). Then the high schooler working there tried to upsell me on a new air filter that I didn't need. I guess it upset him when I declined the new filter, because he didn't even bother to screw the cover back on (see photo - after I got home). They "topped off" my washer fluid with a water hose and three sprays of windex, diluting the perfectly good RainX washer fluid I had in the reservoir. AND they took about twice as long as your typical oil change place. TERRIBLE SERVICE, TERRIBLE PRICE.Service: Oil change
