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February 2024 by Ashlee Matthews
We had a great experience at this location. We had booked a 10 foot truck but after talking to them about what we needed it for we realized the truck was more than we needed. They had no issue in switching us to a van which was very convenient and ended up saving us money too. We were able to drop off the van next day and left the key in a drop box. Definitely recommend this Uhaul dealer!
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February 2024 by Randy F
Easy to get to, nice Lady pleasant to talk with. Establishment looks professional.
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January 2024 by Steve Pendley
Best places for storage and U-haul vehicles
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May 2023 by Greg Smith
Great service and easy to work with. Probably the best inventory in Niceville, FL.
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May 2023 by Google user
Great service and easy to work with. Probably the best inventory in Niceville, FL.
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March 2023 by Freedom Jo Vega-Tirado
24 hours is 2 days. But still great service.
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July 2022 by Laurie H.
I made a Uhaul reservation to pick up a 16 X 9 foot tow behind trailer at 16080 Hwy20 Niceville, Fl. When I arrived, after traveling 5 hours from Newberry, FL, I was told there was no one to help me hook up the trailer and I would have to go down the road to the next Uhaul dealer. I went to the next Uhaul 1 mile west. They had no trailers that would accommodate my needs. But the proprietor was extremely helpful. She called several Uhaul dealers in the area. None were close enough. So she was so gracious to follow me to the 16080 Hwy 20 dealer and helped me hitch the trailer. I then went inside to pay the dealer which took me more than 25 minutes while he waited on store customers while gathering the details of my reservation. It is my opinion, that if a Uhaul dealer is to represent Uhaul, I should have been a priority when checking out and I should have been informed prior to pick up that there would be no one to help! What should have taken 20 mins. took 90 mins. Bad Business!
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June 2022 by Vance Bryan
Helpful and friendly staff.So glad I picked my truck up from this location, best service I've had from U-Haul.
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June 2022 by Larry Downs
They jumped right on writing m e up an estimate to. Repalr my motor home. They have a very good reputation for quality work.
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May 2022 by David Leavins
Returned truck today Pleasent experience
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October 2021 by Kat Spieker
Very helpful and kind during an extremely stressful time thank you!!!
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May 2021 by Megan McKelvey
Wonderful staff, clean storage units and very easy to work with. Highly recommend!
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May 2021 by Mike Logan
Clean and convenient. Glad I rented here.
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July 2019 by Alexis Yount
Very easy to work with staff. Made my move much easier
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March 2019 by Mike Vengbaus
Such a nice place to rent uhaul! The people working are always kind and quick about getting you on your way.
