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October 2023 by Madeana Brousseau
Extremely friendly staff. Manager Sherry was engaging and helpful.
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August 2023 by Dave Stevens
Employee customer service is not a strong suit at this establishment. Straightforward bottom line I will never Go to pet sense again ever. I have Shopped at Tractor supply for years, And have been very happy with them. Don't know why they are not Running the establishment In the same customer service format that Tractor supply is run.
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August 2023 by Angela Floyd
Clean store, friendly staff .Great selection .Kitty Adoptions !!!!
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June 2023 by Randy Moyer
Nice location, great products and services. The grooming for my dog was excellent as well.
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March 2023 by Paris Jaye
I was a excited to find this pet store because I hate going to the big chains.PROS: Convenient location, clean store, carry healthy dog foods without massive mark up, the gal working today (3/1/23 around noon) was very very nice and helpfulCONS: I was initially excited because I assumed, like the tractor supply in my previous state, they wouldn't be selling caged animals as merchandise. I was wrong. As I waited for a short few minutes at the register I watched this little lizard (bearded dragon maybe?) as he desperately tried to claw out of his glass cage. He was alone. Desperate. Doomed to live a life locked up in a small lonely cage.... Adequate companionship still at question.These pet stores act as if they're in this for the animals. Yet they sell animals as merchandise. Cats/dogs should be adopted at shelters. Birds/fish/reptiles have no business being in cages.I'm a believer in keeping local businesses alive but this seals the deal- I'll be ordering dog food online.I'm not some extreme activitist but I really believe in supporting business that don't put profit over lives.Shame on them.
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January 2023 by Yvonne Chipman
This place is nice and very friendly staff. But not stocked like the bigger chains. Grooming services were decent.
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December 2022 by Trishna Patel
I dropped my dog off for a grooming for a 1:30 appointment, 2 hours later I still didn’t receive a call that he was ready so I called them and turns out they hadn’t even started his grooming yet and he wouldn’t be finished for ANOTHER two hours. I should have been told that there was a wait, rather than them not saying anything and just locking my dog up for hours. When I asked why I wasn’t told there was such a long wait, Georgia (the groomer) kept interrupting me and talking over me. I kindly asked her to let me talk because it’s disrespectful and she said, “Just come get your dog.” And hung up the phone on me. Safe to say we’re never going back there!
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December 2022 by Michael P
Good place to get the dog groomed.
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September 2022 by Andrea Oddo
Great experience taking our Lola to get pampered. Lola was long overdue for a trim. While she’s on flea treatment (Advantix ii)she still has some fleas. Instead of shaming me (we really do try) they offered a flea bath and helped me buy some new products to try. Lola went from s*** to swag, we made sure to book her next appt asap, we were thrilled with her grooming experience!
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September 2022 by Ivan B
Great store. Lots of options. Hard to find from the main rd and small signs. Really nice employees as well!
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August 2022 by Anne Sanders
Nice little store. No real supplies for my chameleon. Plenty of cat & dog supplies. Had a few animals to adopt.
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August 2022 by corinne rayne
They have Royal Canin here! A nice clean store here in Nokomis. Friendly people, fully stocked and close by. So happy they are here.
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June 2022 by Brandon Joseph Puzzo
Not very knowledgeable about aquatic animals
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June 2022 by Brittany Fuhr Sievers
They know very little about their animals they sell. Please do not purchase an animal from here. Adopt from local animal service or FWC. This petsense has a tortoise that they knew nothing about until I called numerous times begging them to not sell the tortoise or at least educate themselves if they are going to sell such a unique animal. I needs 6in to burrow (it doesn’t have 6 inches of anything) Likely this tortoise will not have a good life. I walked in today, they were cleaning out their dead fish from the tanks. They do not seek veterinary attention for animals when they need it, the animal usually ends up dying before it is seen and dies a horrible death in the back room. Their corporate contact told me she would be removing the tortoise the next day, of course she did not. The tortoise is still there today.
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April 2022 by Joanne Demarco
Came in from out of town visit family and realize my fur baby need his nails trimmed badly. She took the time to file and clip each nail till they were perfect and he was happy the whole time! We also decided to purchase a reptile companion for my son and they spent over an hour educating us and answering all of our questions. Would recommend to anyone.
