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March 2024 by Warren Trout
Mr. Duncan was very helpful at helping my parents add a CD and money market to their accounts. He was very knowledgeable and made the process quick and easy.A problem with the online banking I have been fighting for a week, he was able to easily fix.
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May 2023 by Jessica Portela
This bank location lacks a customer-oriented branch manager. The teller was willing to help and encountered an issue that prevented her from cashing a check drafted from an account from this bank. I am a customer of multiple other banks, have numerous accounts elsewhere and have never experienced a less than desirable branch manager to work with. The teller had better interpersonal skills than the manager. This manager clearly did not think of the situation as an opportunity to provide stellar customer service to win over new business. Any person that walks into your branch is a customer whether they have or don’t have a current account. This poor service received is noted and as such my business will never be brought to you or to any other one of your locations.
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May 2023 by Anoose Killmore
For the love of God, please clean your disgusting windows. They're not even windows anymore they're matte black walls.
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May 2022 by Sara Johnson
WORST BANK EVER! I put 5 stars otherwise you can’t post this review! Online banking bill pay doesn’t work. Terrible customer service. I found out through their third party bill pay processor that they added extra digits to my account and they don’t know how to remove them! Switching
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February 2022 by Sher Opal
Always pleasant and knowledgeable personnel!
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March 2020 by sharon layne
Karen was great! I opened a new account and she made sure I got what was best for me. Very knowledgeable and understanding. I have a loan also and everyone is always polite and effecient.
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March 2019 by M K
Not pleased at all with this particular SunTrust location and SunTrust for my money market account overall.
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December 2018 by Roland Plourde
I would of given a 0 star but that is not a option, very rude boss behind the counter. So they will deal with anyone but the people that are in line.
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June 2018 by Millie Young
The ladies are great. Drive thru is very slow and only one lane open most of the time. 15 to 20 min wait. Not good.
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April 2017 by Joseph Carney
What a joke this place is horrible the branch manager and a teller named Alisha are the worst form of employees available do not bank here the one star is because u can't give no stars
