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February 2024 by Patricia Miller
Yris in customer service was very helpful when my husband's phone would not turn on. She took care of him when he got the phone in September 2023 and knew it should be covered by Motorola's warranty. She was able to print off the receipt with IMEI number and stayed with us while we called Motorola. She was very helpful and is an asset to Cricket. Thank you Yris
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February 2024 by Gabriel Soto
Excellent
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February 2024 by Jeff Gosnell
tried to get my phone unlocked for 3 days , went to the N Ft Myers store & Yris helped me in a matter of minutes . She was extemely helpful & I truly apprecoate her help. She iss an asset to this store . No one else was able to help me .....THANK YOU Yris !
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February 2024 by Luis orlando Galviz vielma
Excellent attention, Mrs. Yris from Cricket!!He guided me very well!!
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February 2024 by Yoselin Sauceda
Mrs. Yris treated me wonderfully!!! Very good service and accurate information!!!Excellent Cricket employee! I wish everyone were like this
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February 2024 by Sonia L
Mrs. Yris, Excellent attention and kindness to customers! Thank you so much!
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October 2023 by fabiano batista
I’ve been waiting for more than 40 minutes and the attendant didn’t even ask what she wanted.
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August 2023 by Gay Gravy
Had a lovely time getting a new phone for my mother! Yris was very polite,friendly, and engaging!
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July 2023 by Tristan Kurtz
Absolutely phenomenal help! For the past week I have been struggling with my mint mobile service- calling for eight hours at a time only to be told IT would call but they never did. My dad suggested cricket wireless and that i should go to a store as a last resort and switch my plan. Yris, my hero, was a new employee, but she didn’t shy away from the problem when i explained it to her, as she helped three other customers she not only transferred my number but she set me up with a cheap and fast data plan! When my phone finally started to work we cheered and celebrated! Thank you Yris for showing me anything’s possible!
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June 2023 by Mama Boksan
Yris was a big help and very nice made buying a new phone fun
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June 2023 by Buckaroo Buddy
Yris was a great and very helpful and a pleasure too do business with
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May 2023 by n n n
Emergency situation. Logan took good care of me today.
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January 2023 by Bubba Ganoosh
Was completely happy with the service. Logan was excellent. Very knowledgeable and courteous.
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August 2022 by nelida vasile
Very disappointed with cricket, customer service Ada. Very rude. I boughta phone not a month old yet, my charger station was damaged not by me, Ada says to me it was myfault, now would I break my phone that is not even 1 month old??? had to pay someone else $35.to have it fixed. The store is on pine island road in. Ft. Myers. Will be switching carrier. called the main office and made a complaint for the store. They told me they have received complaints for tha tstorethreceived several complaints f
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January 2022 by Hugh Gabbard
Staff was very courteous and helpful with what I had a problem with
