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January 2024 by Dale Riley
This pharmacy is trash. Slow and disrespectful.
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January 2024 by Bonnie C
Staff wasn't exactly friendly.
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December 2023 by Jessica Hernandez
I’ve seen multiple reviews about this place and I have to disagree with most of them. I’ve gone to multiple CVS and this is by far the first CVS where it is organized and well kept and I am able to use my cash back points and they’re knowledgeable of everything at the front and pharmacy as well. When I went to pick up my prescription they helped me a lot in understanding the medication and how to take it(Loraymy & Sammy). I will be coming back again! Thank you.
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December 2023 by Brenda Ashley
Awful experience every time I go there. They’re always understaffed with endless weights in the drive-through. Today was a prime example waited over 30 minutes in the drive-through with no acknowledgment that I was even there. The only pharmacy technician helping everyone standing in line in the store. If you can’t man the drive-through, then put a sign up, saying the drive-through is closed and make everybody come inside. But to leave the drive-through open and totally ignore the people coming into the drive-through is very poor customer service
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December 2023 by R. Rackley
The only person at the register used an app to translate Spanish to English. I stood in line while an older lady seemed to have a disagreement with the clerk, taking up time with a number of people getting irritated at the exchange while waiting to check out. The line to check out continue to grow, I'm sure the register girl was doing her best, but... She spoke ZERO English in a CVS store located in Fort Myers Florida, USA where English is the offical and commone language spoken.
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December 2023 by YUKINO ! (Gemtalee)
i need my medication to survive, i can't be waiting hours for my medication!!
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November 2023 by Sabrina Lebron
Bathrooms are disgustingly dirty
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October 2023 by Peter Lasko
I love shopping at this store . Charles is a bright star in this store. He is always helpful and always has a smile for his customers.Debbie Lasko
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July 2023 by Maria Skovran
Horrible service. Never have anything ready even though I get a text that prescriptions are ready. It's as if they wait for you to get there and then they fill them. I've never written a review about a pharmacy. Because I am okay with average when co.e to a drug store but they are sub par period never go dealt with such incompency.
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July 2023 by Jennie Vaught
Low on normal products usually stocked at a pharmacy, also, prescription was not ready for 2 days. Even though o was told that they would call the Vet. Waited for an hour to finally pick it up. Unbelievable waste of my time.
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April 2023 by Katie
I called to ask a question regarding the availability of nebulizer machines in store and their automated phone system transfers me to the the pharmacy and hung up on me twice.
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February 2023 by Jessica Lara
The doctors who are at the pharmacy are very rude.
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January 2023 by Atraeu Meyers
Dr wrote a rx for 3 month supply plus 3 refills. I should be good for a year. Cvs gives me 1 box every 2 weeks and refills are counting down. I will end up with 8 weeks supply. Florida asoc. Of pharmacist say when a report of dispensing wrong amount of meds, they are required to investigate, but they won't even make 1 phone call to the Dr. Rudest most belligerent people I have ever seen. I'm ready to start legal action. People make mistakes, it's how we fix them that counts. I made some changes during open enrollment period and I no longer am forced to go to CVS. Bye bye CVS.
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January 2023 by Charles V.
The customer service from this pharmacy is by far the worst I have ever dealt with. I was put on hold because the only pharmacist available was answering another patient when I called. When my turn came along, I told her to give me a few seconds so I could find a quiet place to talk, but before I got there, she put me back on hold again! This happened a second time even after I interrogated her asking me why she put me on hold, and that I made it clear that it would only be a "few seconds"! If I lived in Ft. Myers, I would be speaking to Maria's supervisor right now, demanding that she be held accountable.
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November 2022 by Kent H
Doctor writes out a prescription for 120 pills for 30 days. CVS only has 100 pills which they fill. My doctor then sends an additional prescription for the 20 missing pills. CVS says "We gave you a 25 day supply, so you can't pick up the missing 20 pills for 23 days from when we filled the 100." I have spent thousands of dollars to travel at that time, which I now have to cancel because CVS is penalizing ME because THEY could not fill the original 120 pill RX for 30 days supply! Hello Walgreens! Here I come!!!!