H&R Block is a trusted business known for its knowledgeable tax professionals who can handle various tax needs and help maximize refunds. Customers can choose to set up appointments at their local offices or work with tax pros from home using the Digital Drop-Off service, which allows document uploads via email. The company prioritizes safety by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing. Many clients appreciate the friendly and helpful staff, with some praising specific employees for their assistance and understanding, especially when dealing with complex taxes such as foreign tax credits. The process is often quick and efficient, and some customers found that their needs were understood immediately, even without an appointment. However, there are some concerns about certain services, such as the fees associated with the Emerald Card, which some customers find to be very high. Additionally, new staff members at the front desk may need time to learn the process, but this did not significantly affect the overall positive experiences. Overall, H&R Block is recognized for its helpful staff, efficient service, and commitment to community safety during tax season.
My taxes were done professionally and I was very happy with the results. Thank you Lisa Nusbaun.
February 2026
Absolutely satisfied with my visit today the font desk people were respectfull and nice but the best part was Phillip, he is the most fly guy there lots of respect to that, ive been here two times now will recommend to freinds, thank you phill stay fly .
February 2026
Lisa is amazing! We will only go to her to get our taxes done. She is friendly and explains everything thoroughly. We have been doing our taxes with her for years and couldn't be happier.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Professionals who are required to pass specialty tax training each year, Max Refund Guarantee
