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April 2024 by Rich Bassford
Great company that was very accommodating to what I was looking for and great customer service as well! Thank you!
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March 2024 by Shannon Ludwig
I like to say I’ve been a long time customer at I storage without any complaints, There receptionist Ms Joan Langstroten is an absolute delight, great customer service, I appreciate her always taking care of me.
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March 2024 by Mike L.
Great Staff! Carrol is the best. Professional, attentive and knowledgeable. A+++
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March 2024 by Milhani Sleiman
I love this storage always clean and easy to go in and out!! I want to give 5 stars for Karen the store manager she always kind,smile, and professional she always help me with better options and solve my problems any time I talked to her was the same!! She is wonderful person and amazing manager I hardly recommend this storage!!! Tk you Karen for everything ?
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March 2024 by Jayce Richey
Chose to leave because prices kept increasing, and I found one closer to home, but Joan was very pleasant and helpful when it came to ending my rental. Great customer service
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February 2024 by Nunya Business
This place used to be nice and affordable… it is severely rat infested and all you need to do is walk in the three story building and you will smell them both alive and dead rotting!!! Not to mention they have the nerve of raising cost once you’re in the door! They raise the price 3-4 times a year and what started at 70 will soon be 120 or more. Stay away from this place it’s no longer worth it unless you don’t care about your belongings. Also there’s rat traps all over if you need more proof and it’s the ones they get stuck in and rot. Gross and unhealthy to breath
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January 2024 by Lori Dalziel
The staff is a great staff. I pulled my storage out just because paying double of where I started was just insanity. I bought an enclosed trailer, and my payments are less than my storage fees, and when my belongings are put back into my home, I'll have a trailer... my money will at least be going to something that belongs to me.
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December 2023 by Rachel Anderson
RATS! RATS! Do not use this business!! Urine and feces all over our possessions! Rats had chewed on historic pieces of furniture! Staff told us they are not responsible for damages but admitted to the infestation! The “insurance” they offered was an absolute joke.We are hurricane victims from Pine Island and paid a premium to keep our things here. All of it is now trash. I Storage refused to give us any refund. This is a disgraceful company.
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December 2023 by Jeff Walker
Best storage unit in the area. Prices are good and service by Carol is always awesome.
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December 2023 by Viper G
Carol was great! Was very kind , helpful, and patient! Happy holidays!
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November 2023 by Karen McConkie
Thank you so much Carol, property manager in north fort myers, for being efficient and so very helpfulon busy Monday morning. You assisted with my online lease issue and got me all set to move my “stuff” in. You juggled phones, walk-in customers and talked to corporate all with a smile on your face and resolved each problem. Thanks again.
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October 2023 by Google user
Carol and Joan were great! Available. Knowledgeable. And helped us make the best decision on unit size and location. They also welcomed, accommodated and coordinated a POD delivery — unlike U-haul which seemed confused and inconvenienced.
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October 2023 by KK
Carol and Joan were great! Available. Knowledgeable. And helped us make the best decision on unit size and location. They also welcomed, accommodated and coordinated a POD delivery — unlike U-haul which seemed confused and inconvenienced.
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October 2023 by Matt P
Great experience. Carol was very friendly and helpful. I look forward to being a customer long term!
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August 2023 by Nicholas Curran
The place is RAT infested. They knowingly let our belongs be destroyed. They have know about it and are not sending out warnings. I have the Assistant Manager Recorded openly admitting to the “infestation”. We are seeking legal action and hope to warn others with their belongs in there to get them out or and least inspect their unit. I’ve asked them to settle with us at a fair amount to get through this issue and they have not responded. Therefore, we are moving forward by warning everyone and seeking legal action. Anyone with the same issues can contact me to build a stronger case against them. (Picture generic for attention)
