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June 2022 by Sue Powers
Been to this Cricket store twice. Each time I got ripped off. The first time, they didn't refund me for the cover of the new phone that I returned because I didn't't have the hard copy of the receipt. The second time they did not refund the $25 upgrade fee even if I just got the phone on that day but found out that I had to manually transfer one by one all my contacts from my old android phone to the iPhone which the sales girl did not tell me. She insisted that I pay first before even showing me the phone. No wonder there was no other customer there. The only other person there was her creepy looking boyfriend waiting for her to eat lunch with him. Each time it feels like being robbed!
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April 2022 by Patrick Francois
Ashley is such an amazing individual she took her time helping my father with his upgrade and transferring his information to the new phone. She saved the day !!!?
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February 2022 by Sol Cotuy
Excellent, outstanding customer service with Ashley. Very professional and helpful. She is also very polite and sweet. I hope Ashley stays at the store. She have very knowledgeable skills.
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December 2021 by Grateful Dan
We bought a new phone and went to have everything switched over. Store associate was very helpful and got us taken care in under 20 minutes .
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August 2021 by Vigilante Vat
Hayder is a good Manager. He helps everyone out so quickly!
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March 2021 by Samantha Ifill
This is actually a T-Mobile store (I can't update the location for some reason). Although the store was relatively busy, I was helped quite quickly. However, I did notice that people who were waiting before me left after a while. I feel like that's normal with cell phone stores, but a little more attentiveness from the store associates would go a long way. Regardless, I was able to get what I needed done within 10 minutes of being helped.
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December 2020 by Abby Bumgardner
I wonder if it is Cricket Wireless' policy to play profane music in front of their store? I was walking outside their store with my daughter and we heard several curse words playing from a speaker attached to the store. It was too loud not to hear. Not appreciated.
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September 2020 by Wilderson Charles
Cricket is that company you want to turn to when you are low on cash. They have a variety of plans that are decent to chose from. They have also increased their service area of locations. They have many more telephone options to chose from now and great customer service at a low cost. I turned to them when I hit rock bottom. They were very understanding and they worked with me through my hard financial times. The phones they offer are good quality phones that are comparable to Apple, Verizon or AT&T. The service is just as good for probably half the price. I am from El Paso, TX living in San Antonio, TX. I travel back and forth by car. I always get good reception with service by Cricket in the middle of nowhere and that is what I mean by saying that they are increasing the service of area of locations. They are buying more antennas. Cricket is the way to go economically.
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September 2020 by Althea Brown
The young man that helped me today was very knowledgeable and courteous. He is what a customer service is all about. Keep up the good work and he is the best.
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September 2020 by Renelle Deshommes
This Store it’s a Best Place To Coming for all your Services. need for your Phone . Great Customer Service. I Never have any Problems .
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September 2020 by Antoine Cadet
This store has exceeded all expectations thank you for the grate service and great deal!
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September 2020 by Lisa Deer
Awesome service from the rep. Peniel was very pleasant and helpful.
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August 2020 by Patricia Cenatus
Cricket is a really good company they help me with everything that was wrong with my phone the workers are very nice and genuine they take there time and help you with whatever you need to know with your phone and they also get the job done!!! If anybody ever want to switch over there company I would recommend our friends over at Cricket wireless 7970 W. McNab rd, North Lauderdale Fl 33068
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August 2020 by Daniel Charles
outstanding customer service!
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August 2020 by Debbie Moor
I love it, I just switched from Metro and got a free IPhone ?, and got a great deal on some accessories!
