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November 2023 by Chafeeza B.
Open late at night and prices are reasonable. There are lots of products to choose from and some of the ladies are very helpful and offer great tips.
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October 2023 by Tabatha B.
I usually don't write reviews but I drove across town just to come to this unit my cashier name, Miss Fabiola was extremely rude no greeting whatsoever when I tried to give her my VIP card she wouldn't even touch it. She asked me to turn it over. And then proceeded to try to charge me for somebody else items that was in front of her. When I begin to swipe my debit card, the machine wasn't even on. . No thank you or anything she just gave me this look. Unbelievable, customer service horrible never again
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September 2023 by Lyn
Overall a great store there's a hair salon in the back, never been but on looks alone it's nice. I'm giving it a 3 star because it's very disorganized and messy. The things items may be there but you'll be going in circles before finding it. The staff have their days, the service can be great but they can also be rude. I feel like in customer service it's good to separate home and work to make life easier.
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September 2023 by Dupepe
I really like the customer service there. I walked into the store with 2 empty spray bottles from my wife , the girl at the register, Faithlyn was her name , automatically knew I was lost, ?. She called me over and said are you looking for these ? And directed me to the aisle. Another gentleman, probably one of the managers came over right away to help me find them. They make me feel important at that store.
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September 2023 by Marilyn Weir Smythe
They have an awesome array of beauty supplies, plus a beauty salon is located at the rear of the store. Wonderful combination ?!!!
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September 2023 by Ree “Britney” Arias
Johane is great... professional and a very kind person. Great hair stylist!
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August 2023 by Christiana Fowlin
If there is one thing I hate, it is when I pop up in a store and the customer service is the absolute worst and that is what I experienced here. The staff behave as if it is a inconvenience for me to spend my money here. The expressions on their faces say it all. I came in th store because I was interested in purchasing a wig because I'm thinking about going for the big chop so I was trying on wigs to see which one would fit my face and one of the staff says I can only try on 5 wigs. She should have asked if I needed help instead of making me feel not welcome.Please do better!
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July 2023 by Lynn Dominic
Each time I come to this location I am greeted as I walk in, staff is very polite, helpful and courteous.
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June 2023 by Latoya Senat
Faithlyn was very great customer service i love coming here this the best store she’s always helping me i give her 10 stars
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April 2023 by Princess P. (ScriptPP)
Jewelry is locked up, which would not be a problem if they had adequate staff to be able to unlock it in a timely fashion with some customer service involved. It’s also ridiculous that after unlocking it, they keep holding the item while they get out more for other customers and do not allow you to head to the register with just your piece.By the end of it, the empty register line was then full of people with a ton of stuff. Because as a whole adult, it’s stupid that I would plan to steal 1 pair of $8.99 earrings when I had my card in my hand ready to pay and ASKED for assistance from two different people before getting any help.
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April 2023 by Shaneen Whyte
Faith Lyn is a great employee, and has great customer service. It was raining heavily today, and she met me at the door to help. She also stored my umbrella in a safe place to keep it from wetting the floors. Thank you to her for making such a rainy day have a little sunshine!
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April 2023 by Malika Watson
THIEVES!!!!! Customer service needs to be TRAINED in this store ESPECIALLY for that LITTLE man of a owner I’m guessing that TRIED to play me for a joke…..
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March 2023 by L.A. T
This is a LARGE location with a vast selection. Although I went in for something specific, I don’t doubt I’d be able to find whatever I need. The staff seemed nice and it’s in a good spot in the plaza (right next to Ross).
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November 2022 by Marcia Proenza
I would like to give -20 stars to Beauty Elegant Supply because“ I don’t understand how a brand like Elegant beauty supplies can endorse the prejudice and impoliteness , non honest atitude of the hair salon owner, Johane , located on North Lauderdale.I am an Elegant Beauty supply , loyal VIP customer at 15 years , Johane the one called herself as a hair stylist , is the “ hair lady “at 4 years .On 10/31/22 I asked her to do my hair extensions as usual , ONLY few braids on the top of head , the same style since 07/09/22, on September , she charged for the same service $60 ( as I said she braid literally 2 braids on the on top of my head) + tips .Very fair .She ignored my instructions and overcharged me $180 for something I explicitly told her for Do Not do it , she overcharged me for something that I used to pay for her $60 , overcharged for bad done job +$130 to correct her mistake .Unfortunately I had to go back there on 11/01/22 because the bulky braid she did was loosing and falling over my neck causing a lot of painOf course I repeatedly told her to do my hair 2 or 3 braids on the top of my head , nothing else.She removed the braids and braided again exactly in the same way ,Then, to “ fix her mistake “ she charged plus $130 in cash , without receipt .Next day I called her to explain and to show the pictures of her job , I asked her to refund at least half of the total amount . She charged $310 + tips and refused to refunds my money saying that was my fault because I could not do it extensions ( she was doing my extensions for 4 years )Also she said she couldn’t refund me because refunds is against the Elegant Beauty Supply.She portrait herself as an Elegant Beauty supply employee.PThe point is she is not a responsible or respectful hair stylist , not at all , she is not even humble enough to admit her mistakes, as a human being , totally normal .Johane did not admit for herself that if she focusing on the service I was paying for , if she treated me with cordiality and professionally , this situation was not happened .She literally treated me differently than she treats Americans and Haitians , she didn’t respect me as as senior and as a person with disability .Johane knows my health condition but this time she ignored my concerns, in fact she could not even heard me because she was too busy watching a loud tv and doing my extensions at the same time , I couldn’t see what she was doing because she kept my chair back to the mirror , making herself comfortable to watch tv..Unfortunately , Johane has no kindness, professionalism and knowledge to manage the salon , always watching indecent movies , loud volume , stinky food and her crew wearing indiscreet mini dresses.I contacted her about my concerns , I suggest her to refund at least half of $310 , because is not fair to make me pay for her to fix her mistake ,Johane refused to refund me , because according to her , refunds is against the Elegant Beauty Supply policy, again, she portrayed herself as an employee.When I contacted johane insisting to watch the video so I can proof my concerns , she said she watched and nothing was showing in the video , but when I asked to the manager release the video he said that he has no access to the camera and the only thing I should to do about it was deal with my losses “TO LEARN A LESSON” and let it go because although she is an independent contractor , she still under Elegant Beauty Supply brand and I can’t do anything else.ELEGANT BEAUTY SUPPLY endorsed her attitude because I have to learn a lesson!I felt stolen , disrespected and humiliated because she did not accept card, only cash , after my insistence she only gave me aI apologize for the huge review , but I try to explain best as I could .Feel free to contact me if you have any questions , I have proof to confirm everything I said .Best regards.Marcie
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November 2022 by Monique Simpson
Im always able to find everything i need and more. Plus with my $10 per year vip card im able to get great discounts on my items. The employees are great too always willing to help and offer suggestions.
