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January 2024 by Katia Telusma
Very slow service, need a PM manager. Seems like kids work here and don’t know too much. One employee would not stop eating on the floor where we ALL could hear her crunches. More focused on personal convo than the task at hand.
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December 2023 by Toneel Williams
They move like snakes and will scam you into making a sale with a higher price tag worst metro I've been to yet. Gave me a screen protector I didn't want and didn't want to pay for and then lied to me like I wasnt going to notice SMH
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December 2022 by Ynotes Pierre Paul
Good experience thank you
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October 2022 by Asaf Nagar
They will tell you one thing on the phone and another in person.
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April 2022 by Phil Fish
The service in this store is exceptional, they are very helpful and knowledgable
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March 2022 by Rachel Moodie
Best Service!!! Thanks to Isabel (in store expert) and Lee (porting agent), they spent 4.5 hrs on the phone with my previous company helping me get my number ported over. Exceptional Service!!! They went above and beyond. Thank you!!!
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February 2022 by Antonia Roldan
Garbage ppl r useless I have a phone they refused to replace it as I showed them it’s broken 24hrs after I bought it paying over 760.00 for the phone no customer service Dora rude as ever not helpful it’s BS do not go here
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September 2021 by Rae P.
I would rate this location no stars if I could because it is the most unprofessional business I have ever had the unfortunate experience to deal with. The staff is very unpleasant and unprofessional and use unethical business practices to defraud the elderly. Within 6 months of purchasing an expensive phone I did not need, I've had to go back to this location four times with different issues and they're always rude and impatient. I am a senior citizen and have been defrauded. The inside is dirty, dust everywhere, the floors are dirty! Last time I was sitting there waiting and a roach climbed across my foot. Disgusting place! Spend your money elsewhere!
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July 2021 by Daphne Taylor
Friendly and knowledgeable employees
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May 2021 by Theresa Sturdivant
I had to replace my cell phone due to water damage Vazime was vary helpful and patience in helping me decide on what new phone to purchase. She was very knowledgeable about all the phones and accessories! This is my go to Metro store from now on.
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May 2021 by rolando decius
nice customer service that's my store
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March 2021 by Lidia Spiro
Very good i highly recommend the girls very nice ?
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February 2021 by Iliana Nieves
Very helpful ladies
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December 2020 by Katicia Mattear
They have good customer service help me with everything I ask for
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December 2020 by Gineth Torres
Great customer service and great help getting my new phone.
