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September 2023 by Anthony Pisano
I had a horrible experience. It started with a uhaul location changing my one way move 10 mins before pickup to a place 30 mins away. I could not make it in time as I had scheduled movers through uhaul to meet me at the loading location. I scrambled to find a truck at this location that was in town. I had to pay mileage and return the truck back to Tamarac from Ft pierce. To make it worse, the truck paperwork said it had a 1/4 tank of gas and it did not. I drove 10 miles and had to put 20 gallons in to hit almost half a tank. I dropped the truck back in tamarac with the same gas it was given to me. I let the location know about the problem and they charged me 60 dollars to add gas to it. I LEFT IT WITH THE SAME GAS I WAS GIVEN. To top it off the truck was unsafe. It pulled to the right so bad it wanted to drive off the road and the truck made a loud buzzing sound coming from under the dash when I stepped on the brake. I reported both issues to the location and they did nothing. This was the worst experience ever. Each time I spoke to a rep of uhaul I was given canned responses and not helped one bit. When your company is at fault for multiple missteps the least you can do is bend over backwards to fix it. No one did any of that. I had to fix all the problems you caused myself.
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April 2023 by Ayecia Huie
Good customer service. But they would of gotten 5 stars if their dog wasn’t in the store. It smelled really bad in there.
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February 2023 by Liz Julien
The lady made it a smooth and friendly transaction
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February 2022 by Mariah Duh Meh
I had great customer service. They was very helpful and it’s very clean