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December 2023 by james armand
Went into this store 3 months ago. Got my first bill last month let’s just say $60 was added to my bill for stuff I never approved on adding. . Never trusted the authorize retailer. Had to call my carrier to fix the issue. I could write more, but it won’t be worth it. Don’t purchase any new plans or phone. Just pay your monthly bill and leave.
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September 2023 by Edgar Wright
Guido gets the job done at North Miami Beach Att store.
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August 2023 by Viacheslav Samoilenko
Im a customer of AT&T for a long period of time and whenever I need some service I’m going only to this location because the sales representative are very gentle and nice taking care of all of the customers perfect. Guido and Lisbeth are highly recommended by me! ?
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July 2023 by Roland Daly
The staff there were very friendly, knowledgeable, and helpful
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June 2023 by Berlly Robert
Salesperson Carla was a great help! She assisted me the entire time I was there and gave me some great options on a phone. Every question I asked was answered and her positive attitude was amazing! The manager as well, just don’t remember his name
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June 2023 by Eric Cody
This store is fantastic!
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May 2023 by Rey y alix Calentando
(Translated by Google) This company plays with the customer account, tremendous smell of marijuana, tremendous bad service, these guys don't know anything at all, they are lost, lousy service, 0 recommendation(Original)Esta compañia juega con la cuenta de los clientes tremenda peste a mariguana tremendo mal servicio esos muchacho no saben nada de nada estan perdido pesimo serbicio 0recomendacion
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April 2023 by dafne b
This store is brand new, clean and I went on a Sunday afternoon soon after they opened and Daniel was so kind, attentive and provided excellent and quick customer service. I needed to get a new phone ASAP and he got me in and out in roughly 20 mins when I was expecting to spend at least an hour. Great service!
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March 2023 by Leiram Martino
The employee Lisbeth is the most wonderful girl, I have a really good time and she help me with my problem. 5 stars ⭐️
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March 2023 by Fay A.
If you need real service, don't come to this store. Unfortunately the folks there are only semi knowledgeable attendants. I spent hours there for a transfer from Android to IPhone. I know it wouldn't be an easy Transfer but this amount of time was crazy. 3 visits to the AT&T store and I still didn't have a working phone and no one wanted to find a a solution. They had my phone for hours and Nada.The manager Chris shook his head and provided no solution or advise. The Reps ate in front of customers and took care of INTERNET/Cable issues (on hold) while taking care of me and others. Since they were not focusing on - they even ended up changing the last name on our AT&T account and spelling our names wrong (which made things even more complicated later when looking up our account)I come from a world where if i don't know the answer, I'll research and find options. I won't waste anyone's time. I just felt like I didn't matter. It was an awful experience. My wife ended up finding a solution on Reddit, executing it and now I have a working phone. After a full week. And did I mention they constantly DON'T have power so they don't have Wi-Fi. Odd for a communications store. Good luck
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February 2023 by Catherine Powanda
Chris, Lisbeth, Javier & Addlay are amazing. I received the best customer service & will recommend the Jefferson Plaza AT&T retailer to my family, friends & coworkers!
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February 2023 by Seanda Tomlinson
Good experience in this store. New staff and some still training but they went above and beyond for me. Highly recommend!!
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February 2023 by Marilyn Lightbourn
I visited the the AT&T store. Where they have the best sales lady Lisbeth. She is very patient and cheerful. The best customer service ever. She is definitely a keeper and deserves a pay raise. I will continue to comevto this store.a raise. I will continue to come to this lication.
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January 2023 by Diana P
The guy who helped us was very and patient.
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December 2022 by Carlos Vicente
Best service! Extremely knowledgeable people
