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June 2023 by Samantha T.
This was THE WOSRT customer service I have ever had. I went there today. I ordered my food and drove up to the little window to pay. Please tell me why there wasn't anyone there at the window? So using common sense, I drove up to the second window. How about the dude that was supposed to be at the pay window slides that glass door open and tells me that I have to go back to the first window? I kid you not. So you're telling me your not at your post where you're suppose to be and expect the customer to know what to do and just wait for you to get back to your post? I was upset of course but I went back. I paid for my food and while I waiting for dude to give me my change. I legit heard him say to the customer behind me "what do you want?" Like WTF? It gets better! Not only did this guy not give me my full change back but he didn't even get my order right. When I went to go get my change back at the second window the girl with red or pink braids that was there gave me so much attitude with her eye roll. Im glad they at least gave me my change. I didn't even want them to give me the right order because they all looked shady. I just said nevermind and drove away. I will never go to this location. First and last time.
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April 2023 by Makaela N.
The store was filthy. There were no clean tables available. There was trash on the floor and the staff was very rude and unprofessional. Us customers had to wait 10-15 minutes just to be acknowledged. I was talked to with such rudeness. The food was very stall and old as if it had been sitting for a long period of time. I would never come here again or recommend to anyone. Needs to be shut down or filled with better employees. Good employees to provide good customer service nowadays is so hard to find. 0/10 WOULD NOT RECOMMEND. EVER !!!
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April 2023 by Gwenaelle R.
Hostile staff at drive thru. We were polite placing our order with please/thank you. Cashier was short, rolled her eyes and paid more attention to her nails than customers. Girl (pink braids) at second window practically threw the sauces at us. Disrespect must be part of the experience as I seem to not be the only one complaining. I will never ever go to this location again.
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February 2023 by Nevaeh W.
Bad customer service mean employeesFat, shaming, messing up ordersThis is why I gave this McDonald's a one star
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January 2023 by Blap H.
The haitian lady at the speaker phone at 10pm monday 1/23/23 was super rude and i kept telling her i had a code because i had points and she kept saying that the code is last which is wrong cuz even the app says to say code before placing order
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January 2023 by Natalia R.
Worst place ever I tried placing my order multiple times and she never responded to me i told her I had a code to use since I had points and left me there for 15 minutes without a response after waiting a while she told me to go to the next window and i didn't finish my order she was very rude and not polite at all.
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August 2022 by Donavan M.
The customer service was bad, they don't even say welcome to Mc Donald's, when I arrive I didn't felt welcomed, as soon as I took my order I felt the worker is highly distracted I had to repeat my order several times, you can hear the attitude in the voice the huffing and puffing so I canceled my whole order and went elsewhere, this is not the first time. Sometimes the food don't be fresh Corporate when y'all going to see this!!!
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December 2021 by Roland S.
I want to give this place 0 stars. This is the closer one to me and I work retail so I'm pretty understanding and low maintenance but the worker here's are the worst so rude all I want is my cheeseburger and the person to be somewhat polite is that so hard?
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October 2021 by Monica A.
I waited like a good two hours... and then they gonna make order wrong like come on na
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August 2021 by Usamah A.
by far the worst mcdonalds in america.. do not order from drive thru, do not go inside and do not order thru anyyyyyy delivery service (uber eats,doordash,etc!) they will always forget items, the wait is literally insane, your food always comes cold.
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April 2021 by Tori J.
Second time in a week. I waited 10 minutes or more for curbside order, it did not come. I go inside, and it is sitting on the counter, getting cold. There is no excuse for such shabby service. Also since when is HI- C orange a carbonated drink???? NOPE
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February 2021 by Heber C.
There was a lack of people working and the cashier did understand the order, there was a drunk man in the order menu out side asking for food, and the person that gave us the food was in a bad mood, it took 1 hour to get my food and there was just two cars in the drive t
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December 2020 by Matthew S.
OK the service and staff at this McDonald's really needs to step it up. I understand they probably only getting $12-$15 an hour and they're probably pissed at the world because that's all they're being paid because they feel like they should be getting so much more for such a little talent they're offering. Clearly, it's hell to be a teenager. But everyone needs to pay a price to climb the ladder. If you start off the McDonald's, that's brilliant. Just work your a** off, and show a little work ethic. It'll pay off down the line in the long run. But the teenagers today are pathetic. They all feel they should be paid $25 an hour and come in when they feel like it and go back home to their mommies house when they feel like it. It's truly disgraceful and it is reflective at this McDonald's.
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September 2020 by Kyle B.
This must be a joke, the manager lacks managerial skills as well as customer service. It's Saturday, September 12th at 1:00am, just in case someone wants to look into this matter. Upon a failed Uber eats delivery, I decided to head over to return the wrong order. I was treated as if I was the person who was wrong. "That's not our fault. Maybe someone changed your order". I could have stayed arguing but didn't want him to beat me at experience.I showed my receipt, he took the bag out of my hands violently and told me that I need to leave. I was clearly given the wrong order by an employee who failed to perform simple tasks. My concern is for the company. And how this individual is a manager
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June 2020 by Villarreals _.
This McDonald's was just like any other. The food was good and handed fast. On account of other reviews I didn't experience anything like that.