Cellular ER is a local business that is known for providing excellent customer service and quick fixes for various electronic devices, particularly iPhones. The staff at Cellular ER are described as incredible, friendly, and straightforward, making customers feel at home. They are praised for their efficiency, with one reviewer mentioning that they were able to change their phone display 20 times at the shop. However, the business has also faced some challenges, with one customer reporting that their personal emails were accessed during a repair, and another experiencing issues with their camera and Face ID after a repair. The manager was able to rectify these problems, but the customer was still left with a new issue after the repair. Additionally, another customer had a negative experience due to the shop's posted hours being incorrect and not being able to receive the desired service. Overall, Cellular ER seems to be a reliable option for quick and affordable repairs, but some customers have experienced privacy and quality concerns that the business should address to maintain a positive reputation.
Amazing service, very knowledgeable and ready to help! Moe was amazing.
April 2024
Very good customer service, and Calvin was very patient and communicated clearly when he helped with my iPhone 13. Very fast service! If you need quick fixes this where to go.
October 2023
Everything is expensive, lazy and listless attention...
