-
March 2024 by Michael A.
CVS is a typical pharmacy and general-good store, so it really comes down to the staff and customer service to set a store apart. The team at the CVS on NE 185th St does a great job making customers feel welcome and invited in their store! We needed some help getting a picture printed and the lady working the counter took her time to help us and kept checking on us while cashing out other customers. That's unique in most of the CVS's I've been into. Check these guys out!
-
August 2023 by Jen A.
If I could give zero stars, I would. There's nothing worse than having a sick family member that needs a medication and to feel like no one wants to help. To begin with, the CVS website states that this location has a 24 hour pharmacy. In fact, there were several pharmacies in the area that say they should be open 24 hours a day and are not. Nonetheless, when I realized that my pharmacy was closed and I could not get the medication, I called this location to have it transferred. I spoke to a young lady who told me they closed at 7 PM. I mentioned that my GPS stated I would get there right before closing. I rushed over, made it to the store at 6:58, but not only was the pharmacy drive-thru closed but the window was also closed.
-
July 2023 by Noelvis Martinez
Pharmacy always send you a text that your medicine is ready ans once you go there is not.This is been happening lately and everytime you ask for Arthur the manager they say he is not there.
-
October 2022 by Raquel R.
Son muy lentos, nunca tienen nada listo y el servicio es bastante malo, estoy muy contenta de haberme mudado a la farmacia de Publix
-
October 2022 by Sonja C.
Picture service is lacking and the staff is not knowledgeable about the pictures. Heads up, in ordered to coupon on pick up orders, will not be used in person and must be inputted at the time pics are ordered online. Coupon would make prints .12 and I paid over a dollar. Horrible.
-
September 2022 by Jaimie C.
Avoid at all cost. This is the worse managed pharmacy in Miami. And that's saying a lot. Because most pharmacies are bad. This place has a line out the door. And 2 employees working. And they move slower than the sloths at the dmv. Unreal how bad this place is.
-
July 2022 by Feiga M.
The. WORSE CVS EVER! They need to do an overhaul and hire the right people not just knowledgeable but the ones that are pleasant to the customers. I'll also speak to the corporate about this awful place. The pharmacists Emily and Deniece need an immediate attitude adjustment. They seem to think that they are superior to the customers. That's how CVS is losing customers.
-
June 2022 by Tiffany W.
Absolutely the WORST. Pharmacy or CVS in general I have ever gone to. I have had countless terrible experiences if I wasn't so busy and it wasn't so conveniently close for me I would never go there again. There was several times that the staff at the pharmacy had terrible attitudes, the lines are always long, they're very on organized take out their frustrations on the customers because they're unhappy with their job, at one point they even miss counted my medication not by a little they actually tripled the amount of medication that I was prescribed- a controlled substance at that! Another time I was prescribed a medication that had two pills of something else and I received four. I've been told to stand in the line waited over an hour for them to tell me I'm in the wrong line after I was told to stand in that line and instead of just helping me they make me go to the back of the line again. A separate time I've waited in the drive-through for well over 30 minutes just for when I arrive to the drive-through they shut the window and say we're closed but had they moved a little faster or at least put a cone behind the last person there and not accept it anymore I would have been there in time but I waited so long that it was closing time by the time I got to the front. My advice never go here for anything unless you truly have to!
-
May 2022 by Darleen L.
WORST PHARMACY SERVICE!! Should all get fired !!!! Picking up over the counter CHILDREN MOTRIN, because my 4 year old is too fatigued to walk in & they flat out told me they don't offer that service when they have the sign up. Lazy, impolite witches.
-
April 2022 by Laura L.
Worst pharmacy I've ever been to. I was told to make a line to drop off my prescription and after 30 minutes, I was told I was in the wrong line and made me make another one. Once I finally got to a pharmacist, they took my prescription and when I had questions about another medicine, they told me they did have the time. Almost an hour making lines to get a rude pharmacist, and no help? I took my prescription somewhere else.
-
December 2021 by Doris G.
I finally got through the phone now on line to pick up my meds. The line as not moved for 25 minutes and the line is at least 10 people!! This is not fair to make people wait this long to pick up your meds.
-
December 2021 by Sheida J.
Worse place ever! On Wednesday at 1:30 am, I went there and asked Covid test kit for someone( after 4 other pharmacies that they didn't have). when guy, who is a manager of Cvs, told me we don't have! I asked him do you know where can I find?! He started to speak Spanish to another woman who was working there snd told me I have one and sell it for $130.00 ! I asked what?! $130.00 ?!!! He said yes! You told me you need it! And I have one if you want!! I never go back to this Cvs!
-
November 2021 by Wendy C.
CVS is a Horrible pharmacy that my job pressured and intimidated us , employees,into using . The lines in the pharmacy is always long, never a run in and out... you wait on the phone 20 minutes or more and still no one answers the phone and not enough cashiers.... In other words, you fill your scripts where we say or you won't get them. For $100.00 a pay period I should be able to fill them where I want to. There are always a companies who wants more business, but can't handle the amount of service for the business increase.... That's CVS
-
April 2021 by Anastasiya E.
THIS IS BY FAR THE WORST CVS I HAVE EVER BEEN TO!!! There is always a line, only one person at the cash register. They are extremely slow. They manager doesn't do anything. I've lived in the area for 8 years and this is my home CVS and for the last 8 years nothing has changed. It's ridiculous! Go to Walgreens down the street instead.
-
July 2020 by Rivera T.
I always go here to this CVS by my home. But one thing about it certain times during the day it is packed with people. Because there's only one person at the register. I understand schedules etc but they should have somebody at the three registers at all times. For convenience of the impatient customers I'm patient but sometimes that long line feels like forever. Most of the time it's and out for me I just get what I need. Other than that aspect of it I would've given 5 stars.