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February 2024 by Sandra Eugeni
Excellent service, super nice employees
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February 2024 by Sebastian Fenoglio
Excellent
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December 2023 by Young Lajan
Great ppl always fast
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December 2023 by Michael Levy
Where do I start. I shipped a large heavy package at this location. 2 weeks later I receive notification that the package is still in my city but at a different location and I need to pick it up. I go to pick it up and the packaging is absolutely destroyed. No one can give me information as to why my package was opened and why it never got delivered. I take it home. Re wrap everything and when I go to reship it I get told I'd be charged again. Mind you it was 169 dollars to ship it the first time. When I explained the situation to the manager on duty November 14 2023. All he could do is give me customer service number. I called 5 times no one ever picked up. I asked him to call and he said the same thing is going to happen if he calls. He can't do anything about it. Call customer service. Never again will I use fedex for anything.
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October 2023 by Ivis I. Rubero
God the customer service here is terrible!!! The employees are so rude! Never again! Next time I have to pick up the package I will demand it be delivered to me or sent to another location. Never want to step foot in here again. The employee that assisted me did not have a name badge. I visited the location on a Tuesday afternoon at around 645pm. I walked out not a thank you, nothing. All she said was “that’s it, next in line.”
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August 2023 by Nana Senexant
Very bad company they will get pay for 1 day shipping and deliver items 3-4 day specially this location they know they close and still lye about address so the don’t bring your shipment on time but they get pay
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June 2023 by Lorena Samatitsch
The fat, black, old-faced woman who works at the front desk She's a rude, racist who takes advantage of people who don't speak English, treats them badly and makes them pack the packages. Please, this store must do something! because I'm not the only one who thinks this, there are many comments from other people who mention this situation!!
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June 2023 by Jeff Schwager
Friendly staff, good location, plenty of parking.
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May 2023 by Alexandra Lemoine Atuesta
The woman working here is beyond rude and unhelpful. There was an older Cuban man, Spanish speaking, really struggling to making the process to ship a package. The lady didn't help him, another customer has to help the man. The FedEx woman went back and live the customer alone yelling good luck. So unpleasant
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April 2023 by TJS
This location is far better than the one around the corner - mostly because a) no one knows it exists and b) the staff is outstanding vs. the horrific customer service you get at the Print and Ship center down the road (where they're rude, unprofessional, slow, and sometimes just mean) - the management at this location is great - smiles on their face and a "can do" attitude - especially Delvor - he's the BEST.
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March 2023 by Dan Fuhrman
In this location employees and dispacher do what they want. Employees overbilling hours and commissions under the nose of the COO & CEO, FedEx is losing millions of dollars. For an international shipment with tracking number DT106597463827, the driver arrived before the opening time of 10:30 am for 3 consecutive days, despite the door sign clearly showing the opening hour. This resulted in two hours wasted with customer service, which provided no help. FedEx, it's time to use Google Maps to add store hours to your system and avoid such mistakes, saving millions. I am sorry see this distribution center that did i great job for 20 years ,now have this problems that are affecting all the customers in the area with bad deliveries
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March 2023 by TJ S
This location is far better than the one around the corner - mostly because a) no one knows it exists and b) the staff is outstanding vs. the horrific customer service you get at the Print and Ship center down the road (where they're rude, unprofessional, slow, and sometimes just mean) - the management at this location is great - smiles on their face and a "can do" attitude - especially Delvor - he's the BEST.
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February 2023 by Shmuel Tenenbaum
Great staff! They clearly work hard and efficiently, they were super helpful and seemed genuinely interested in helping you.
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February 2023 by George Plucienkowski
Best location to send out your packages, letter and documents. Staff is very friendly and helpful. Waiting time is short. Supplies available for boxing or enveloping your material. There is ground, express and over night service.
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January 2023 by Red Holiday
Expecting a important package and I missed the first attempt because my front gate was locked. So the next day I stayed home and the delivery person didn't even ring the doorbell or come to the door although the gate was unlocked this time. They just left a we'll try again tag and a letter in the back to come pick it up. I've never experienced or seen anything like this!
