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November 2023 by Eyas Khamayseh
Unprofessional staff, super expensive (over charge labor)do not go there no matter what.I left my BMW overnight to get it fix, I got it fixt after two days waiting and they went from $250 to $1128 because I do not have other options( I have to pay whatever they said).I drove away other sensor missed up with new faults, oil leaking.now I have to deal with the problems they made.
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September 2023 by Nora Ferrara
Stay away from this unprofessional place! They overcharge and don’t resolve the problem. Lost so much time and energy with them.
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August 2023 by Gregory Martin
Fast and reasonably priced service center. Claudia provided me with excellent customer service. Didn’t spend more than 20 minutes waiting and even called me when I got home cause they found an earbud I dropped.
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August 2023 by Jeraisy Perez
Great place the people are attentive and will give their best when it comes to your vehicle! Highly recommend
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June 2023 by A Q (Alex)
The shop charged me $180 last time for a water pump and labor that they never installed, so I decided to try them again to use this credit because I needed to replace my wheel oil pump and two pressure hoses (I brought my own parts because they exaggerate with the prices). In the beginning, they said about 3 hours of work, so I agreed to $120 by the hour (very expensive); however, after leaving my car there for 2 days, the Spanish male from Cuba or Venezuela at the front desk said it was 5 hours of work ($600)! saying he is doing me a favor? and saying that the computer calculated the prices? I had to be very clear with him about his attitude and the exaggeration of the prices, so he decreased the labor, and I paid about $400 (which I should not have paid for). Later on, I found out that they did not install a new pressure hose that I gave them that cost me $100 and that they charged me $80 for installation. I reported the issue to their manager (an Asian male; I do not remember his name), and I am still waiting for them to call about this issue. Let me mention that the only good and honest people there are the manager, Claudia (unfortunatelly, she was not present at the moment), and two mechanics that I met (I used to bring my car there for many years). However, due to all the incidents I have had with them recently, I will not return to their shop.Sincerely, I hope they do better.Thank you,Services: Carburetor cleaning
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June 2023 by Pedro Rivers
These people are the worst the manager claudia have and attitude that’s insane then they have Argentinian mechanic that just talk and talk I have spent over $1500. My a/c doesn’t work never go there
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May 2023 by Vyaisha Moss
I took the vehicle here after asking did they service Mercedes vehicles because I put a gallon of diesel in my tank. I take full responsibility for that and was also willing to pay the cost for my mistake. It was not the end of the world. Their first job I hired them for was to flush the tank and change the fuel parts, spark plugs.Somehow changing the fuel filter/pump didn’t cross their mind until after the car wouldn’t start again a few days later. The cost skyrocketed when they suggested changing out the intake manifold. Each time after that I went in for a test drive the engine light came on and twice the belt broke. I was told it was hoses. I was told it was a sensor. Yada, yada, yada. I believe that was due to mechanical installation and things being broken. I have knowledge of cars so I showed them the problems and the belt tears before it happened and they brushed it off lol, but that’s another story. After spending thousands of dollars, I still have a loud noise and a constant check engine light that was not there prior to service. They ended up keeping my car a month changing out a few other parts, and were unable to solve two issues and a very loud noise so I gave up on them and am now taking the vehicle to another place that actually specializes in European cars.I do regret taking my vehicle for service there, mainly because they do not have an European certified mechanics on staff which I didn’t know until the end and also because they lie and cover up for one another from the front desk, to the mechanic area, to the owner. They tried, but sometimes trying is not enough when you don’t know what you’re really doing. Just say “No we don’t do that here and save the customers time and money, instead of making excuses.” Or hire a certified European mechanic if you are accepting foreign cars. We live and we learn, but I wish I would have read the reviews before going for service. Trust the customer reviews everyone cannot be lying on this place.Services: Auto exhaust system repair
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May 2023 by Snool Quill
I brought my car in for minor servicing, tire rotation and to check out a clanky muffler. I was dreading having to replace the muffler. They explained everything to me and fixed my clanky muffler!Services: Transmission
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May 2023 by Artyom M.
DO NOT GO THEY WILL ROB YOU.Every time i go here they always give me an idiot who thinks they can make some extra cash by taxing the most simple jobs.For example, the last time i went with my dads jeep some idiot was giving me excuses about how a tire patch kit is going to cost 180 on my jeep since i have "big tires".Told the guy to suck me off in the back seat for that price.I went right next door(literally down the block) and the guy was more than happy to do it for 20 bucks.I know a tire patch kit is 5$ and include labor shouldnt run you more than 25$ REGARDLESS OF THE TIRE.Seriously fuck everyone in this place i wish they closed down and actually had some good management because the location itself is convenient.Anyways hope this helps.
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April 2023 by Fernando G.
Very honorable place friendly atmosphere and extremely professional . Been going there for the past 2 years since I purchased a Smart Car with special smaller tires and they are the only place in my area that works on this size tire . Normally very good service . Went this past Friday and they told me I need it a new tire as mine were pretty new but the screw was at the edge so o placed the order , today o went to have it installed and they informed that o did not need a new tire because the punctured was not deep enough and tire was fine . So I got my money back
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April 2023 by Richard Lemus
The lady that deals directly with the customer really has poor customer service skills. She transfers her frustration with poor customers to a new encounter that had nothing to do with them. She doesn't seem to care much about her job or how she does it. I had a technician strip one of the lug bolts and then claim it was already stripped (it was the 3rd time he mounted that tire so it wasn't stripped the first 2 times....). The owner is also somewhat abbrassive and not very pleasant. I asked for TPM sensors so I can install them in the 4 used tires I just bought from him... which he charges $65 a pop for... the most expensive anywhere I come to find out after... but he tells me the TPM sensors are $85 each.... that's insane.... 80% of the sensors on the market are $50 for the set of 4. That's insane. Had to go back to get my alignment again because the care pulled significantly more than when I initially brought it in. The only good part of the experience I had was the physical tires. I got really good ones, but that's because I was in the container myself, hand picking them. Would I go back? Absolutely not. Look at my profile.... this is the only negative review I've ever written about any place I've been to. And they deserve it... all in all.... take your money elsewhere!
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March 2023 by Andrews K.
worst place to get your car fixed en norte maim! Bad service, employees with attitude, manager without costumer service. and they still didn't fix my car I had to pay for a *S*** service!Services: Auto body & trim repair
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March 2023 by Julio Barahona
They used to be good. I have been going there for many years and spent a lot of money on repairs. Recently, I took another car to them, and I was told to bring it to the back of their building; then, one of their mechanics screamed at me telling me that he is the one in charge there and to move my car away. Then, I took the car back to them the next day for diagnosis (the main issue was that the car vibrated while idle on stop = D and that it smelled like smoke was coming from the engine. They took all day (10am to 7pm) to diagnose it and did not repaired the most important issue (idlle vibration). They provided a quote on the thousands of dollars; however, I went for the work to replace four tires (should of been only 2), did oil change, steering wheel alingment, and a wind shield water host replacement (however they brought the wrong part), and the charge was like $900 plus one of the agents working there was very upset that it was almost 7pm and I needed my car back. I took a car somewhere else, and they fixed the main issue for less money. Hoping they obtain better customer service and better diagnosis and repair prices.Services: Auto engine diagnostic
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February 2023 by Carolina Nasser
NOT HONEST FRONT DESK PEOPLE TRUST ME specially to Women .And be carful with Erlan in the front desk I been customer for 2 years at this place and every time I went they are not clear in what is really wrong with my car they are not honest they make many mistakes you find out after to take your car and leave then you waist more days to bring back and get fixed after you yell at them … I waisted many days of work cuz or their negligence, and they willTell you will call you back they never do to re fixe your car but never heard back from Them .I will never ever bring any of my cars to this place again… they don’t understand what they doing they don’t really care for your car they made me open a credit Snap to fix my two cars but what they did it’s very bad not fixed as should be after I waited 6 days for may cars. I found out they lie to customers about whet your car really have to make you pay more and more they don’t understand cars AT ALL .Services: Auto body & trim repair
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February 2023 by Mucho Elio T.
no dan solución a nada y mal trato , pierdes todo el día y los precios que ponen son inútiles