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April 2024 by Elias Ergas
Excellent service from the man working there. He was very honest. His name was Gregory I think just remembered that name
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December 2023 by Edgard Forte
I do not recommend anyone to go to this place, if you have never known what extreme bad service is,then go to this place, it seems that the client is going to ask for gifts and not that they are going to consume and buy,this is crazy,if I ould rate this place with 0 stars I would
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December 2023 by S Sichak (Carpe Diem)
Great place for pool supplies been going there 29 years. Great friendly staff
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October 2023 by Yoel Wahnon
Bad Service
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August 2023 by Miah Castillo
We just bought a pool and have had so much issues. Finally got it working and we came to pinch a penny to buy some supplies. We spoke with Jorge who helped us understand and answered all our questions. Jorge was super helpful. Thank you
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June 2023 by S D
Convenient location. They are sometimes understaffed but you never have to wait too long. They always have Equipment and supply available. The water testing service is amazing and helpful. I had an issue with my chlorinator and no one can figure it out, they were able to help me find the right technician.
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June 2023 by Jar Tra
Thanks, Jorge, for your help . Great job ?
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May 2023 by Ashante Thurston
Poor customer service. I ordered a hand rail and steps to be installed for my pool. The service was rescheduled twice without notifying me of the changes.I had to call both times to ask if they were still coming. In addition to this when they did come unannounced the technician said that he can only install the rail and I would have to return the purchased steps to the Pinch a Penny store. To make matters worse i now have to drive up there because no one will answer the phone.
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August 2022 by Michel Jaquemot
Very bad customer service I can 7 minute of the 10 minutes before cooling to do water test and they didn't want to do it!! I will never ever go back there, and I will talk to all my friend for them to don't go there either.
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August 2022 by Dvora Donin
I always deal with Gerard. Very nice and very knowledgeable
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July 2022 by Ric Euceda
Some of the staff is helpful and friendly. However the owner Milton was less than. Plus their testing machine is often broken. I shop at the Miami Shores one now. So much better there!
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June 2022 by S. Pz
I went in for chlorine, it had been awhile. I noticed the chlorine doesn't smell like chlorine and when I spilled some on my hand it didn't feel hot. I went in the following week because I saw a small algae spot they said oh you need to use a few tablets plus 3 jugs. I never had to do that before so are they watering down the chlorine? I also noticed the store doesn't smell like chlorine. I want to support the local merchants but their chlorine doesn't seem to be the same as before.
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April 2022 by Maria Pena
Great service and prices… Ask for Jorge, he was very patient and profesional, he will take care of you!
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September 2021 by Annie B
I was first very disappointed for the owner not keeping his promises and I had posted a unsatisfactory review. I have to be honest and brought the one star to a 4 star only because I should have not put my concern in this review. But after my unsatisfactory review the owner really took the initial to address the problem with my pool that I had resurfaced 7-8 months ago with him where the diamond brite was coming off and pool wall was rough. He did send his people to take care of the rough areas inside the pool. The pool is much better and he will send his guy again to finish the remaining roughness once this rain stops. But I’m somewhat satisfied that the owner finally took care of my concern. So far so good. I’ll put a follow up on my pool progress once the remaining pool wall roughness which most of it was taken care off by the owner has been solved. But again so far so good, the owner stepped up and started taking care of the problem
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May 2021 by Miami Florida
Normal pool supplies. A bit expensive. Not very courteous or friendly.
