Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing, drug screening, and routine lab tests. The location operates Monday through Friday, with specific hours for different services. It is important to note that face coverings are required at all locations, and the site closes early at 1:00 PM on the third Tuesday of each month. Customer experiences vary. Some reviews highlight friendly and professional staff, with quick service even for walk-ins. One reviewer noted a wait time of just 10 minutes despite a crowded waiting room. However, others reported longer wait times and issues with the check-in system, particularly for those arriving close to the closing time. Some customers expressed concerns about discomfort after blood draws, with reports of swelling and discoloration. Overall, many appreciate the efficiency and professionalism of the staff, with some praising specific employees for their attentiveness and skill. While there are mixed feelings about wait times, several customers expressed a willingness to return for future services, particularly at the Jackson North location, where they experienced minimal delays.
I was called at precisely the time of my appointment. I did not have to wait at all, unlike in other places. The place was clean. And the staff was friendly.
February 2026
Great experience, the staff were wonderful and caring.
February 2026
I was well recieved in the lobby,being assisted during check in. Wonderful staff,friendly, efficient and prompt. Thank you.
