Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing, drug screening, and routine lab tests. The location operates Monday through Friday, with specific hours for different services. It is important to note that face coverings are required at all locations, and the site closes early at 1:00 PM on the third Tuesday of each month. Customer experiences vary. Some reviews highlight friendly and professional staff, with quick service even for walk-ins. One reviewer noted a wait time of just 10 minutes despite a crowded waiting room. However, others reported longer wait times and issues with the check-in system, particularly for those arriving close to the closing time. Some customers expressed concerns about discomfort after blood draws, with reports of swelling and discoloration. Overall, many appreciate the efficiency and professionalism of the staff, with some praising specific employees for their attentiveness and skill. While there are mixed feelings about wait times, several customers expressed a willingness to return for future services, particularly at the Jackson North location, where they experienced minimal delays.
If you make an appointment , you would be in and out less then 10 minutes and the woman are very courteous and professional.
August 2026
Absolutely excellent customer service! The service was fast, precise, and professional. The representatives were friendly, courteous, and knowledgeable, and the appointments were scheduled promptly and conveniently. I truly appreciate the outstanding service and would highly recommend them!
August 2026
The service was absolutely A1, Staff was amazing. Jennifer the nurse was very polite and helpful in answering all my questions and knew how to administer all areas of the blood work. Thank you, Jenny,
