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March 2024 by Sheri The Revitalizer Kaplan
Last minute print emergency. I found out I didn't have enough black in in my printer at 6:15 pm. for an event that I needed by 8 am. tomorrow.Heart pounding. What to do?Called UPS near my house, and I emailed my work and said he could do it. When I arrived 30 minutes later, it was done, and I was able to make additional black and whites, front and back in minutes. Oh, the stress relief! THANK YOU!
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February 2024 by Albert Marin Jr.
Great service in and out with no problems
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December 2023 by _ “LVictoriaArtCo.” _
Thank you so much to the girl working today that helped me, I wish I would have gotten her name! So helpful and made sure she did everything she could to help me! Great customer service, was in and out in a few minutes
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October 2023 by Owl Moon
Worst UPS store experience with Tati. Off the bat she had an attitude and then refused to process our Amazon return saying it needed to be in original bag. Have never had any issues returning for Amazon except with this one individual. The other girl kindly offered to help us and made a “one time exception” bagging which still never had to do at a store prior.
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October 2023 by Roxanna Monique
I usually hate long lines and this UPS is no exception. When i came it was unbelievably busy. I thought i was going to be there forever but just as quickly people came in the reps in the store would check them out. I was in and out much faster than i thought. Huge shout out to Tatiana, she was extremely efficient and courteous. I heard her say “NEXT!” More than anyone, and by no means did she rush me or anything like that. Shes just that efficient.
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October 2023 by Jesus Mendez
I had to go in the store because I needed to ship something across country ASAP, I probably came off a little impatient but I was just in such a rush. Regardless though the rep who helped me Tatiana treated me with such patience and attended to me quickly. She’s a star. 20/10. I wish more customer service reps were more like her. To be honest I wish more people were like her in general ?.
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October 2023 by Eliamys Perez
I came to this location for the first time looking to ship an item to a family member. This was my first time doing this so I was a little confused. I was met with a worker who I believe was named Tatiana, she was very helpful in educating me on the process of how to ship items in the future with other UPS stores. She was very sympathetic with my confusion and overall made the experience much more comfortable.
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October 2023 by Carl Dawkins
I love the sense of urgency that Tatiana provided as she assisted me with shipping my products. She had a very positive attitude with excellent customer service skills and was very patient with assisting me. I left feeling very taken care of and pleased. Go see Tatiana she will take care of you .
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October 2023 by Ceeb B
.I want to thank Tatiana for her great customer service and guidance. She did an amazing job helping me with my package. She answered all my questions and made sure I was satisfied. Thank you for everything Tatiana! ?
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October 2023 by Keon Gaynor
Just wanted to say this has been the most helpful experience I’ve had at one of your stores. Have to thank Tatiana for that experience. She’s been a great help and efficient with this last minute delivery I needed
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October 2023 by Will G
Tatiana is such an exceptional worker, the manner in which she provides assistance leaves you feeling satisfied and happy. She is very patient, knowledgeable and knows how to get you in and out in a timely fashion. Go see Tatiana, she’ll take care of you.
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September 2023 by maritza villalobos
Excellent service, everyone there is so nice... I was attended by Tatiana and she was extremely nice and took care of my needs without any hassle... needless to say that my mom received her package exactly when Tatiana said it would. I don't think I'll be needing the post office anymore with the service I received.
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September 2023 by NuMb
One of the best UPS location I’ve ever been! I was there last year and wasn’t as Clean and organized and it is now. And the staff are friendly and very efficient, Gustavo really help me a lot. Thank you so much!
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August 2023 by Shanna Gillaspie
Staf is awesome and it's always been a pleasant experience. I'm in and out in no time. Love this place.
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July 2023 by Alexandra J
I have never felt so unwelcome at an establishment. The guy at the front was very unpleasant. He did his job, but I said hi to him multiple times before I started my transaction, and I got no response. I purposely said it again just in case he didn’t hear and no response. With a straight face he just continued with my transaction. Customer service needs works. Not sure how you guys are training people when it comes to interaction with people in the front but, it needs work. I asked him his name but, won’t mentioned it here. Maybe he was having a bad day.