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March 2024 by Nick Kulik
Horrible place and the worse USPS cashier - Marylin. 3 persons line and 1 hour of waiting time? Nonsense. Very rude and unprofessional. Please get rid of her ???
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February 2024 by Ronda Williams
I have been calling this post office over ten times and no answer. You're been transferred to the operator and it rings until you get busy signal. This is ridiculous.
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February 2024 by Karyna Falko
I don’t know where to call or write anymore! Maybe this will solve my problem???My name is Karyna Falko, my residential address was 16950 W Dixie Hwy, apt436, North Miami Beach, Florida, 33160.On December 12, 2023, I rented PO Box for a period of 6 months from the USPS office (PO Box number: 601121) which is located at: 16400 W Dixie Hwy, North Miami Beach, Florida, 33160. As the USPS office employee who arranged for me to rent the PO Box assured me, all letters addressed to my and my family name, which lived at the above address will be stored in PO Box. But there is not a single letter addressed to me and my family! We moved to Illinois in January 2024, I left the keys to the PO Box to my friend. On January 16, 2024, she arrived at the post office and discovered that the PO Box contained several letters addressed to unknown people, but not a single letter for our family! During this time, we received very important documents, but where are they all now?? Previously, I called the USCIS hotline and submitted an application via email with this problem, manager contacted me to clarify the details, but they never called me back and the problem was not solved! It's unbearable! How do I find out where all my letters are!!!??!!!!
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February 2024 by casiotechI
Closed early wouldn't let me in but let some other person in front of me in even though I was 10 seconds after her. Poor service. Man at the door wouldn't give his name nor the managers name. Need new supervisor
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December 2023 by Molly M
Best post office experience I’ve had in S. Florida. The ladies working were so helpful, kind and truly pleasant to interact with.
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November 2023 by Nelly Ccarita
Terrible service, lack of cleanliness and a lot of racism against Hispanics, the lady is white with short wavy hair, they should teach her how to treat the public and not make differences. They don't even deserve a star. How is the mistreatment that Hispanics are subjected to still being allowed? Another problem is dirt. I don't know if they don't give them enough uniforms, it's embarrassing to see (some of them) personal neglect. Enough of the terrible attention and neglect of personal and workplace cleanliness. And it is not the first time I have seen and received abuse. Today is November 8, 2023
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November 2023 by Rosamaria Marrero
Mrs. Deleine was not kind, today she came back to send some cards and she wanted to charge me twice as much as yesterday. She manages the prices as she wants. Today he raised it double, with his dirty hands he dirty the envelopes, having an attitude of racism towards Hispanics. He's always screaming. THERE IS NO MANAGER TO ensure better service.
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November 2023 by jellym mejia
The staff here is exceptionally polite, which sets this branch apart from others. It's truly refreshing to interact with such cheerful individuals.
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October 2023 by Alexis Figueredo
This is the worst post office I have ever known. The delivery and customer service is the worst. They don't make the slightest effort to improve. Ineptitude, laziness and lack of professionalism sum up the management of this office.
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October 2023 by Orman C
Not surprising to see I'm not the only review complaining about Marilyn.It was absolutely heartbreaking to see her mistreating an elderly lady today, at around 5:45 PM. The lady had broken English and seemed to be confused about why her mail had been returned to her, and I was absolutely shocked to hear Marilyn make remarks about her to the African American young clerk next to her like "she's seriously stupid," She also told the woman directly to her face that "when we get old, we get a little more d**** it's okay."Marilyn's patronizing attitude, rudeness, and total lack of interpersonal skills should be enough to terminate her. I highly suggest the postmaster to review the security cameras regarding this incident. Just disgusting.
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August 2023 by Meh
Very slow and unorganized. I gave them my package to ship and they still haven't ship my package. It's been a week and it's still in that place.
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August 2023 by noemi moyano
Fast and easy , the lady Dsandra very kind
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June 2023 by Ruth Pena
The service is terrible..only one lady working..terrible
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May 2023 by ginger lopez
At all windows, just one person working attending the public, we can hear others people talk the back . Very slow service.
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April 2023 by Artur Den
Horrifically rude service. I’d rather take my business elsewhere..
