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February 2024 by Diamond J
If I could give this place 1 thousand stars I would. Dr de Rougemont is amazing and I will continue to trust him with the care of my eyes as well as my family’s.
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January 2024 by Riccardo Broce
Very professional and cordial staff! Well recommended!
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January 2024 by jose garcia
A perfect experience
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January 2024 by Nancy Villa
Excellent customer service. Quick service and very trustworthy.They took care of my insurance needs. The Doctor was very professional.
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January 2024 by Rafael Alvarado
Excellent customer service ?
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January 2024 by jill stanley
Excellent service ?
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January 2024 by Roger Maurice
The service is quit and the staffs are really cordial and knowledgeable.
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January 2024 by Phillip Scaglione
Very attentive staff and the doctor put me at ease, also open on weekends and late hours which accommodates my work schedule. Glad to have found them.
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December 2023 by liebmh
Really disappointed. I made an appointment for an eye checkup. I got a text message reminder about appt, and a reminder call. I show up early at 9:40 as the text message says "Please arrive 15 minutes early". They don't open the doors till 10. OK, but I wished they would have warned me instead of wasting my time. I approach the desk to check in, then after a short while they tell me they don't take my insurance, and offered me "the opportunity" to pay full price. They had more than a week to look up my insurance and inform me BEFORE I wasted my time and gas driving to the not-so-near location. Oh well, let me show them a pair of cloudy defective lenses that I got from them previously while I'm here. "Oh no, that's too bad, lenses are only warranted for one year". Again, at least they were nice enough to allow me to pay full price to replace them. I wonder if it's because of that type of customer dis-service that my insurance company dropped them.
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November 2023 by Liebmh H.
Really disappointed. I made an appointment for an eye checkup. I got a text message reminder about appt, and a reminder call. I show up early at 9:40 as the text message says "Please arrive 15 minutes early". They don't open the doors till 10. OK, but I wished they would have warned me instead of wasting my time. I approach the desk to check in, then after a short while they tell me they don't take my insurance, and offered me "the opportunity" to pay full price. They had more than a week to look up my insurance and inform me BEFORE I wasted my time and gas driving to the not-so-near location. Oh well, let me show them a pair of cloudy defective lenses that I got from them previously while I'm here. "Oh no, that's too bad, lenses are only warranted for one year". Again, at least they were nice enough to allow me to pay full price to replace them. I wonder if it's because of that type of customer dis-service that my insurance company dropped them.
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November 2023 by Sean Laughlin
Simone helped me with some adjustments extremely helpful and great attitude would recommend this location to anyone who needs eyewear
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November 2023 by george peralta
Kindness, not just with me but to everyone who walked in listening to every consultant speak to everyone with great professionalism which is rare to find in Miami.Unfortunately I can't remember the girls name who helped me pick out my frames she was very courteous with me until the very end. She definitely gets 5 stars from me.That kinda service is what makes me return again and tell family and friends about you guys. Once again thank you
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November 2023 by Audain Rogella
The clinic is very clean. The staff is very friendly, effective and efficient. They are really patient with every client, they take good care of everyone. I really recommend this clinic.
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November 2023 by Miss Ingrid
The office was clean, staff was friendly. Dr was very professional and answered all my questions. The examination went smooth. Altogether it was a delightful experience.
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November 2023 by Regine Lamand
The doctor was very professional and explained everything to me clearly. I definitely will let everyone I know to come to Vision Works because you are in and out and the staff is very pleasant.