-
October 2024 by Del
Amazing staff, your animal will be cared for. However, make sure to get accurate quotes for overnight stays at hospitals of your pet will need overnight care.
-
October 2024 by Cy Salmon
When we have a health issue with our dogs, this is the place to go. Super friendly staff and professional attitudes.
-
September 2024 by Dan Farquharson
They don't get any better than Dr. Williams, his bedside manners and professionalism are the best in this town!
-
September 2024 by daniesza
I went in there for the one dollar special to treat a kitten that I rescued a week ago.
Everybody was super sweet. The place is very clean..
It’s close to my house.
Everything is perfect.
Except for that one dollar turned into $293 for a simple eye infection that my little kitten had.
When I got home, I checked the prices for the medication’s online. Because I didn’t realize it, and until I left that I didn’t have to buy the medication from them. They could’ve written me a prescription.
They were a fraction of the cost blind than what they had sold them to me.
I was not given a prescription I was given the medication opened by them to they show me how to apply it, they were stealth in “making you trust the specialist”.
They also told me that blue eye cats have the issue of dry eye. I looked it up. I cannot find anywhere that says this.
Another thing that I wasn’t comfortable with is that they said they had to do some tests, but they weren’t clear about the test, nor did they tell me the cost of what they were going to do on my kittens eye. And then they remove the kitten from the room without me and five minutes later they came back. I did not see any results of any test. Tomorrow I plan on calling to see the results of the test that cost $111.
So that when the diagnosis was given, me by the doctor who came in for two minutes and told me how to apply it. They open the medication applied the medication together the two of them and he left. His assistant who works hand in hand passed me the bill for $293 with The ointment and eyedrops.
I plan on calling them tomorrow To ask for the results and to also ask for a refund of the overcharge for those two medication’s that I can get for the third of the price.
But I did want to lay this out because everybody raves about this place and it’s true. They’re very nice And the place is clean and everybody seems to love them .
But my experience today with a cat who I rescued, and you would think that they would be a little bit more helpful. Just seem to scam me with that dollar introductory visit.
I’m really disappointed because I really was hoping to find a great vet after experiencing a terrible experience with the former vet.
Just because people are nice and smile and play with your pet, wearing scrubs does not mean that they’ll not take you for everything you’ve got because you need their expertise. They’ll just be nice and smiley as they do it.
I’m shocked.
-
August 2024 by jackie sommer
I brought my dogs to Arch Creek Animal Hospital. Staff and Vet were very professional and caring. The place is immaculate clean. I will be going back and referring patients
-
July 2024 by Mike Lara
Extremely expensive
-
July 2024 by Mory Medina
My outside Neurologist requested bloodwork for our dog who suffers from seizures…just to evaluate his seizure meds levels…why does Arch want to charge me close to 700 dollars for a blood panel???? Trying to force a doctors visit when I DONT NEED YOU TO EXAMINE MY DOG TO DRAW BLOOD… you aren’t the doctor requesting the BLOOD…..Ridiculous one of the many reasons I refuse to go here…
-
July 2024 by Elisa Rodriguez
Very kind staff and professionalism. My Rottweiler was treated excellent in this place. Very recommended
-
June 2024 by DC
Solid vet clinic. They are always on top of appointments, and the wait time is almost nonexistent. The place is clean, and everyone is passionate about animals. I can get same-day appointments, which is great when on a tight schedule.
-
June 2024 by Aileen TORRENS
The staff and doctors are very helpful and efficient. I highly recommend them !
-
June 2024 by LOU
They’re always very professional, polite and caring which to me is very important for an animal clinic.
-
April 2024 by Rocío Montes Serrano
This review is long overdue. These is my primary veterinary. The service is really great and the prices are affordable. Once I had an emergency with my baby frenchie and they were able to attend it right away.
It is hard to find a veterinarian who care more about the animals than the money, so I was very lucky to find Arch Creek Clinic.
Thank you guys!
-
April 2024 by Bianca Jara
I’ve taken all my dogs for many years.
I not only trust Dr. Williams but his amazing staff. They are always so helpful and just genuinely care about all my dogs health.
They go above and beyond.
-
April 2024 by FLOR VARGAS
DO NOT USE THIS VET EVER! WORSE CUSTOMER SERVICE, THEY OVERCHARGE YOU & DONT REFUND YOU.
My name is Flor & the founder of Noah’s Rescue Inc. I took 5 a total of 5 puppies. (4 for their first round of shots, & 1 because he had a seizure).
I was quoted $279 for a package for first round of vaccines.
I was demanded to pay $540.00. Why? Wasn’t provided a receipt or any type of paperwork. They then realized I was charged someone else’s invoice as well.
Well guess what, too bad for me because I’m not being refunded for their mistake!
There are several other vets within this area. Don’t use them at all!
-
April 2024 by Katherine E.
Caring office staff, loving to animals, helpful and informative with questions. Dr. Williams is a thoughtful and considerate veterinarian. I have recommended him to friends.
