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January 2024 by Terri “Mz.T” Ware
Great After Christmas Clarence. I went in to shop for area rugs,finally saw one in the color,had to walk to the upfront cashier, to call for help and 15 minutes later someone assist me, he pulls the rug out rolls it to the register, the cashier scans it it rung up a total different price than it was marked, she acted like I changed the price, so I asked for the manager. I did like the store. They need to hire help.
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January 2024 by Jesus A. Cabrera
Omg this is like a Costco for home goods and furnishings. The prices are unbeatable and the selection is vast. There is so much stuff that it’s slightly overwhelming. Eric the manager is very helpful. The quality of the products they sell is very nice. The sheer size of the store will blow you away. The parking is ample and safe. A must see establishment if you are shopping for your home or business.
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December 2023 by Vaska Kam
Busy Christmas time and the shelves are empty. You better have a lot of time when you visit the biscayne location. I waited 15 minutes in the checkout line and the only two cashiers were still attending the same person. As the checkout line grew to the likeness of a Disney ride, I walked up and complained about taking too much time with each person . Now 25 minutes in and still same person, didn’t move not one client. To top it off the one cashier left the till to help that person load her car. Second complaint I asked where the manager was, No manager on site and only two employees working the entire store.Not cheery and festive. It felt like a store graveyard. I had to leave my cart behind after 35 minutes they still had not finished with the first person.
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December 2023 by Dee N.
GARBAGE customer service. Was told an item would be delivered one day, then shipping confirmation stated the following day! Shipping day no one called after waiting HOURS for delivery, finally called "customer service" and was told they attempted to deliver. LIES! We have cameras, no one attempted anything! Called the store for help, VM full and no one ever picks up the phone. Save yourself the headache. They are tacky and ghetto! Told by management the issue at the store would be fixed, it wasn't. They cancelled the order and their best solution was to tell me to just place the order again? Laughable. Clearly this store hires from the struggle bin. Avoid at all cost!!!
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November 2023 by F. Wiszniewski
At Home has become my go-to home goods store for its unbeatable prices. The affordability makes it an excellent choice for budget-conscious shoppers. However, the store falls short when it comes to the variety of products. While the prices are fantastic, the selection is somewhat limited. Despite this, if you're looking for specific items at a great deal, At Home is worth a visit.
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November 2023 by Leticia Miller
I love coming to At Home. Always a pleasant and great experience. Store is always clean and organized. Just wish they had more checkout registers open or maybe even open up a self checkout. Because lines get very long.
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November 2023 by rocio delacruz
The store is very nice im not gonna lie about that but the service is horrible. Starting from the cashiers to the managers. Bad actitude towars us til the point that i have to call the cops cause the cashier when i was checking out call names, mother F, etc and the manager send her home while she was in the middle of the store screaming that she was gonna wait for me outside. I can't even tell u how i felt. And the worst part when the cops came to talk to the manager at the time he lie. He said he didn't hear anything she said and he was the one holding her literally so she wont jump me. Real ghetto situation. Never in my life i see some like that. What a way to service a customer! Can't wait till tomorrow cause im calling corpo office. Never again i will go there again.
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November 2023 by Rocio D.
I will NEVER, NEVER go to this store again. I almost got beat up by one of the cashier for nothing basically. She insulte me, curse me out, and threaten me that she was gonna wait for me outside and beat my ass. Just cause she was being rude to my friend that is an old lady and is very sick and i asked her if she was ok?? That was sooo ofenssive to her to do that show that i have to call the police. And the manager saw everything, he was the one holding her down and when the cops came in he said he didn't hear anything she said. Jajajajaja. Funny dude!
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September 2023 by Kelsey Zamoyski
Everyone in this store is very friendly and helpful! Thank you- I was surprised because typically I have not experienced this in other similar stores. The store is very clean and efficient check out. Items similar to Marshalls or Ross, I found some cute halloween decor here.
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August 2023 by Cristina Pelaez
Worst experience ever at this store,I was just at the store located in North Miami, Florida trying to exchange 3 items for like 20 more items and was unable due to the confusing, and non-explanatory return policy.I wasted 2 hours of my day shopping for nothing, to then be told that due to 3 pillows missing one of the tags, they couldn’t return them, or better said exchange them because I didn’t want a refund I was exchanging 3 products for like 20 more like I said.I was treated with disrespect, poor customer service was laughed at in my face, and screamed at basically that I was an idiot because they were not making any sense by employees Jonathan (Visual Manager) and Izabel.This is completely unacceptable As there’s no where in the receipts or tags where it says nothing can be returned without a tag.Last time visiting this place…Terrifying customer service.
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June 2023 by Ginavio Etri
This place was very cool, many things you can buy of your satisfaction for your home! The cashiers are also very nice!
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June 2023 by Kristyn Marie
I will never order from this company again. The incompetence is mind-boggling. I order 2 picture frames, I had to send one back because it was damaged. I was told they'd don't have an exchange or replacement process so I would have to return and reorder. I ordered this frame 3 more times and every time it came damaged! This last time they sent me the EXACT same frame I just sent back to them! So I had to pay the shipping fee 4 times. I requested a refund on the shipping fees for this huge inconvenience and have not gotten it. Do not order from this place online. They don't care at all about customer service, time, or money. What a joke!
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May 2023 by Blair Snyder
This is one of the largest chain stores I have shopped at. The amount of merchandise on the floor and variety was excellent.From what I was told, this was the old Costco that provided the amount of space that was fully stocked.Went looking for new mirrors for a rental property and was not disappointed over the selection or price.
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May 2023 by erin Girlonfire
The service at at home was excellent! And the staff was funny light hearted and super helpful. I appreciated the checkout (I forget her name) but she has 6 kids!! And the friendly gentleman that helped me to my car!!
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April 2023 by Shelby Bird
This place is MASSIVE!This place has so much stuff and literally you can’t leave without buying at least one thing. I like to get inspiration from this store because they do a good job of displays also. But they have really good prices also, creative and unique items like carpets, lamps, wall decor, backyard decor, tons of kitchen necessities and such. This place will literally have all your household needs, make sure you are fed and comfortable if you plan on doing some shopping for your home. Overall I’d recommend!