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February 2024 by Maridely Rodríguez
Very good service, on the part of the agents and the agency, fast and efficient
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January 2024 by Oscar Varela
I felt very comfortable with the attention of Mr. Cristofer or Cris. It was very pleasant and professional. I hope to have the same attention again the day I return to the store.
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January 2024 by Damaris Agurcia
Amazing customer service! Every time I come in here Joel helps me and he is amazing!!! Super patient and helpful, I will ask for him every time. No wait, no hassle. Thank you Joel!
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January 2024 by Maria Marin
Excellent and fast service, I love the Att work team
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January 2024 by Bernie Tevel
Chris was excellent, he was very informative and helped me with all of my needs.
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January 2024 by Giannina Vergara
I had an outstanding experience with Albert Montano who assisted me. His expertise and dedication in resolving my issue were truly commendable. I appreciate the exceptional customer service provided, making my interaction with ATT a positive one.
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January 2024 by David Guerrero
Very good service by Andrea, I switched carriers! T - Mobile is Mad at me for that ?
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January 2024 by M B
Sales associate was unfriendly, unsupportive, and rude. Was focused on a sale. Once I bought my phone he walked away without any further help. Worst customer service I've ever experienced. Contemplating if I should continue services with AT&T.
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January 2024 by Elyse DePasquale
Willy was great! Very helpful & upfront
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January 2024 by Brittney Morales
Willie is absolutely wonderful. He was so patient and sincerely interested in what it was I needed. He made it a point to give me as much time as I needed to be able to answer my questions for both visits. I will be coming back specifically to the store because of him! Great work, and great employee!
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January 2024 by Teresa Marrero
Just want to say I was here with my son he needed a new phone and the customer service from Willy was so good great advice and very nice .
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January 2024 by jeanette turnez
Horrible service even by the manager. Purchased my phone 17 days ago and show proof that the iPhone 15 Pro has been giving me issues from the day I bought it. I asked them to exchange the phone and they told me to go to Apple that they couldn't do anything about it.I even have insurance with AT&T and they're offering me a refurbished phone or something I paid over $1000 for 17 days
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January 2024 by Jorge Socarras
I wanted to add a line to my account for my son. Tamarian Augustin was the AT&T representative that assisted me at the store located at 12599 Biscayne Blvd in North Miami. Tamarian's customer service was second to none. He was extremely professional, showed vast knowledge in his field, and went out of his way to make sure that I got the phone I was looking for; despite what representatives from other store's said about the phone being "impossible to find." Shout outs to Not just Tamarian, but to all the employees working that store when I was there for being so attentive.Thank you for everything.
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December 2023 by Jeann T.
Horrible service even by the manager. Purchased my phone 17 days ago and show proof that the iPhone 15 Pro has been giving me issues from the day I bought it. I asked them to exchange the phone and they told me to go to Apple that they couldn't do anything about it. I even have insurance with AT&T and they're offering me a refurbished phone or something I paid over $1000 for 17 days ago
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December 2023 by Jonluis Pinto
Amazing service and good vibes. Everybody is nice and caring, especially Carolina, she’s really attentive, and helps with any issues. I appreciate how she explains everything with great detail, and the AT&T team are always ready to help out. I can trust them to help me. Highly recommend Carolina she’s super nice and very patient.