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January 2025 by Nancy bueno
Lady who work teller she is very very rude all the time I’m getting tired of her attitude face to me. She need to fix attitude where she work at or else fire her. If I see her again I’ll speak to supervisor
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January 2025 by Karivay Cortez
Terrible service. They need to have bilingual staff. They are supposed to open accounts to foreign people and when there is a problem no one can help you. Waste of time. I will close my account with this bad bank.
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December 2024 by mildred Osorio
Worst service in all branches I gone to many this has worse comes from Manager to taller Never come to this branch WORSE SERVICE
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September 2024 by Elevate
Place sucks, 1 person working while branch manager is doing nothing with 15 people in line. Stood in line for 45 min for a single document. Place need to close
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August 2024 by Brandon Cargill
**Complaint about Truist Bank**
I opened a business bank account with Truist Bank on July 3rd. I received a wire transfer from a title company on July 5th, but my account was blocked and they have been holding the funds ever since. Today is the 24th, and despite calling multiple times and being promised callbacks, I have not received any.
Every time I call, I’m told the funds are verified and good, confirmed with the sending bank and sender, yet no progress has been made because they haven't heard back from the analyst handling my account. I have invoices to be paid and a mortgage on the property, and this delay is severely affecting my business. Truist Bank is holding onto my money and ruining my business.
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July 2024 by Gloria Ebanks
Everyone knows my name.it is ways hi gloria.how are u today.they talk to me like I am family
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May 2024 by Roberto Jubiel
It is a place where there are good-hearted people, like Miss Christianie Richard, despite not speaking Spanish, she always maintained an excellent attitude, thanks to her patience I was able to make my account. God bless her.
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March 2024 by Andres L. Caceres
Avoid this branch!!! Go to another one!!! This people will make your life very dificult, they will complicate the most basic things and they will do anything to NOT HELP YOU. This branch is a complete embarrassment for Truist, they should close it.
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February 2024 by Philise Williams
Great experience preferred location compared to another location in north Miami beach who could not help me with my issue once I came to the branch I actually preferred I was helped with my issue and left very satisfied thanks to Newton Campbell!!!
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February 2024 by Kevin Christopher
This is possibly the worst bank that you can work with
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December 2023 by Pierre C.
absolutely the worst.....branch manager is unprofessional and staff is lost and need serious training!!!!
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April 2023 by Maurice Ellis
Horrible customer service
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September 2022 by James Lemon
Wasted my time driving here to have something notarized. Only to be told that you won't do it because it involves power of attorney for a vehicle sale. "We don't want to get involved in things like that". What exactly are you getting involved in? You're a witness to a signature. Ridiculous.
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July 2022 by Rolando Marrero
I came to the bank and they can’t resolve my problem I wish to give 0 star for this location here
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January 2022 by C Louis
I wish I could give this company a 0 star. Truist/ BBT is the worst bank ever. They lack operating hrs on the weekends. They have no late hrs during the week. You can’t deposit money through the atm. I went to 5 different atms between N. Miami & Sunrise. I will do like my sister and just closed out all my bank accounts and go with another company. I’m sick of them.
