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March 2024 by Rayne J
This place is pulling a scam on there members by promoting that they can bring a guest with them just to turn around and say they are not allowed in until the manger calls. Note that it doesn’t mention that on there website. And when u ask them they say every branch has a different policy which doesn’t make sense if it’s the same company.
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March 2024 by John Jelke
Great gym and clean, Jose the GM keep this gym on point
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March 2024 by Alexandre Teixeira
The pool it’s very dirty. It needs a cleaning service urgently .
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March 2024 by Paula Carvajal
Great gym!! Lov it
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March 2024 by Kelvin Medina
I have been trying to reset my password for weeks now with no success, today I arrived to the gym and Brenda was extremely helpful. She was able to help me reset the password and I was able to login to my account on my phone. Thanks to her, now I can book my classes and keep track of my workouts. My experience, the gym is well maintained, you have people walking around making sure the gym is clean for its members. Now, I have seen members not cleaning after themselves and leaving the equipment misplaced. If they want luxury, they can go pay hundreds of dollars at another facility. Great location, thanks again Brenda!!!!
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March 2024 by Armando G
I wanted to hold off leaving this review for two reasons. 1) I wasn't sure how other LA Fitness gyms compared, and 2) a bad day shouldn't reflect the gym as a whole. After a year of going here, I can say a trend is noticed.The tidyness and cleanliness of this LA fitness has to be the worst in the South Florida area. I go to this gym during opening hours or shortly after, and debris and dumbells are littered throughout the gym. Is no clean-up being done the night prior? If not, is there no clean-up process prior to opening? Re racking of weights has gotten so out of hand that the gym had to place notices all over the gym to address this. My pictures provided are on a good day, a few minutes after doors opened.The staff and gym goers here are nice . their layout and equipment are also to my liking. I really wanted to give this place a solid 4-5 star review, but I simply can't when I have to decide if a half empty water bottle from the gas station is someone holding equipment on a super set or if it's left over trash from the day before that never got picked up.
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March 2024 by A.J. Rolle
Terrible business practices happening here . Manager Jose .C treats memberships like a car salesman. Don’t go here unless you want to be coerced into something you don’t want or need .
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March 2024 by JOSE FERREIRO
Terrible, I have had 2 very bad experiences here, they make misleading offers for you to join; After you sign up, things are not as they were reported to you and everyone ignores the matter, including the managers. They don't give you your money back, even though they made you a misleading offer. This place is a fraud.
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March 2024 by Donat Ti
I’ve tried to use my COMPLIMENTARYGUEST PASS but the guy who works here said that the I have to wait for it 3 weeks lol to use my guest pass .I’ll find someone better than this customer service.
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March 2024 by Jay Nolasco
It's probably the worst location I've trained in. We walked in on a Sunday morning as it was opening. The dumbbells were all over the place, equipment piecemealed together (the picture depicts cable machine grips holding a bar at a rowing machine in place), probably hadn't been cleaned in years, and patrons were verbally arguing over a leg machine. I expected more being it's Miami. If this were my closest location, I would purposely drive farther or join another franchise/local gym. LA Fitness, DO BETTER!!
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March 2024 by Business Reviewer
If you get a 3 day pass online and show up to this facility, the sales guy will tell you can't "activate it" today. He will also try yo sell you a membership that moment at a high rate.It's a waste of time because you go there to try the gym for 3 days and see if you like it.He will tell you the pass won't get activated in a long time.In my humble opinion, this is a big waste of time, and now we know why LA Fitness is going out of business and other gyms are taking over.I'll save time and visit other gyms and give other businesses an opportunity.One star to the business and also the salesperson, tall, black, speaks Spanish guy 3pm 2/27/24
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March 2024 by Sharon “Shay” S
Decent facility but the sales staff SUCK.
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March 2024 by Alberto Faciolince
Until now I don't have any problems thanks God, most of the people who works there nice attendance. A
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March 2024 by Lucie Zova
I was given 3 day FREE pass for any guest who is not a member to join me in the gym. Before my guest could attempt 1st visit we had to do sign in where was this employee putting my friend under the strong pressure to sign a contract straight away. Like she did not even seen the gym or had a single workout in there yet?! Next week we have returned so she could have her 2nd visit and "Manager" of the gym told us that person who gave us those 3 free passes was fired, passes are expired and refused her to enter the gym. First of all it is not our problem, that they fired that employee and it should not affect my friend as new potential client, second of all it clearly says on the pass that its valuable for 6 months!!!We end up going elsewhere and she decided to sign a contract there. This was terrible, rude and unprofessional experience with staff and this "Manager" who's brain is clearly affected by steroids, so he can't even do his job propely to keep present clients happy and to attract new ones.
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March 2024 by Valentina Baquero
The experience was really very sad, I went to try the gym and when I arrived the seller tried to sell me the pass through the eyes and told me that I had to buy and that if I didn't buy that day I had to give him my ID or pay. He also told me yes. I wanted a cheaper gym. I went to planet fitness. It seemed like a horrible lack of respect that you go with the intention of trying a gym and you feel so pressured and they make you feel so bad... so the pass thing is a lie, the truth is. It was a horrible and uncomfortable situation.
