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December 2023 by Clifford K.
I've been with Bank of America over 20 years. The best bank on the planet Teresa Paul. The whole staff unbelievable magnificent highly recommended. I don't like Bank of America. I love Bank of America. Thank you so much. Have a wonderful holiday.
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September 2023 by Nerea B.
Long wait only 2 cashiers more than 20 in line 40 minutes to be attended Always happens the same
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March 2023 by Yoel T.
Agradecemos por la atención que nos brindaron Widlene Brimais y Deyanina fueron muy atentas y serviciales nos brindaron un servicio exelente, muchas gracias.
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December 2022 by Brian L.
Most horrible bank and hopefully you'll never need to go in here. Two tellers on the busiest days of the month and they take their sweet time. They do not care how long the line is or long you need to wait. During Covid they forced people to wait outdoor in the scorching miami sun. This bank should go out of business for the poor customer service. Why people continue to bank here is a mystery to me.
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October 2022 by Victor P.
Employees here don't know anything about customer service, went to get some change for my business and business lane was closed. I approached the lady at the customer service stand to help me get the change I need since the lane was closed ( i asked because other branches had help me getting the change) she did care any less, told me that there's nothing she can do to help me and send me back to the end of the line with around 30 people and on top of that was said with bad attitude. Now while I was in line, a guy in a wheelchair and a pregnant woman was send to make a line mind you line was longer than when I got there. To the cherry on top; when there were only two people left ahead of me, a guy went straight to the closed business lane and was called even so the line was closed. ( I had already been in line for 1 hr and 20 mins) At the end is our fault to keep doing business with this bank that they dont respect people nor your time.
