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September 2023 by Joseph Lopez
Hello,I was a patient that stopped receiving therapy about 2 months ago. I tore my Achilles back in March 2023 and did an estimate of 5 months of therapy with them. Throughout the whole process the trainers and staff are extremely nice people. They have good energy and create a fun environment for you to be treated. However, there are a few things I did not like.1. Inaccurate charges for payments- I was told in the beginning that I would be charged $20 per visit. after 1 month of therapy they later tell me it is $40 per visit. I then had to scrap and hustle for the money I barely had left to pay back what I owe. Several months later they then tell me it was a mistake and let me know they would refund me. Till this day they have yet processed my refund. This does take time because of insurance companies but could have been easily avoided in the first place if things were done correctly.2. "Treadmill unsafe"part of the recovery process of therapy for an Achilles tare is to walk. They then had me use the treadmill which had serious issues. It is completely unstable. thankfully nothing bad happened but that may not be the case for someone else. People with injuries in there legs could end up worse.3. "Attention to detail"early on in the I was showing significant signs of improvement. Later on they had me proceed with doing calf raises. As we continued to do them for several weeks I noticed that I started getting sharp pain on my calf. it did not feel normal and I told several of the therapist that it was bothering me. they then told me to do other forms for calf raises. However the pain still continued. I was then having issues with walking again which felt like I was taking a huge step back. After this continued I decided that I needed to discontinue my therapy with Select.I do not want people to think this is a bad review. I merely want the business to know that there are some improvements that need to be made. I think having better equipment will definitely help the trainers and the patients achieve higher results. Having more attention to detail buy listening to the patients could have bring more referrals. Lastly making sure that payments are arranged before treatment starts so that people are not caught off guard with their money.After I stopped my treatment here I have been doing my own physical therapy from home. I am not trained for PT but I have been doing my own research for achilles treatment. I am starting to jog and be more active. I would highly recommend anyone with a tare in their achilles to be extremely careful with the therapy you do. I am sure the trainers at Select Physical are able to help you just be aware of this experience incase you see it happening to you.
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September 2023 by Angelena Jackson
The staff here is exceptionally kind and patient. They aim to assist you in accomplishing the goals you set to become physically fit so you can live a productive and prosperous life
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June 2023 by Richard Pluhar
I tried this facility after my podiatrist recommended physical therapy, and they suggested Select PT. I had taken a break from PT after getting a procedure done that required me to wait a month before starting again. I was happy with my previous PT facility, but I decided to try this location because the receptionist told me I would only be paying $10 per visit after she checked my insurance. I was surprised by that and asked if she was sure that was all I would owe. Sure enough after a few visits, I get a bill from Select PT saying I owe them now a bunch more money. I spoke to the billing department, and they confirmed that I do owe this new amount. So basically they are pulling a bait and switch on their customers. The therapists themselves are fine, and the equipment is a bit dated. Just make sure you confirm with your insurance the billing side of things.
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February 2023 by Florence Bourgain
I’ve been there for a year twice a week. Therapists are so kind, funny and professional ! You will work hard with a smile :)
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January 2023 by Janecia
Kyron Slater is an amazing physical therapist to have! I 1000% would recommend anyone who wants someone who has a great attitude and a lot of patience to go see him at Select Physical Therapy. I truly appreciate how he answers all of my questions relating to my injury and how the exercises help me as I’m working towards walking and eventually running again in a few months. I completely tore my ACL during a 5K, and I had never been to physical therapy a day in my life. I’m really happy to say how comfortable I feel going weekly and how I am progressing - I have thankfully been able to walk without crutches for a few weeks now and I know with Kyron’s help during physical therapy it will only get better. He is doing a phenomenal job!
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December 2022 by Justin R.
I only went here 3 times due to my shoulder all of a sudden hurting. The initial time was the consultation with a little bit of exercises to figure out the root cause of my pain, yet the therapist never even touched my shoulder. My second appointment was booked with another patient, YES, another patient. The final time I went, the therapist just had me do exercises that I do at the gym every week, so I cancelled my other appointments and stopped going. Do not go here, it's just a scam for the company to get insurance money. The bill to my insurance for 3 "sessions" was over $800.
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December 2022 by Roxy
They really take care of you here. I've never seen a more involved, caring team in any medical facility before. They truly go the distance to help you get back into working order. After only 3 visits Rochelle had me feeling like my old self again. She also consulted with her supervisor about possible causes that might attribute to my numbness and they gave recommendations for the right specialists. Stick with their program do your after care work and you'll get amazing results.
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November 2022 by Gerardo Michelangeli
This place is amazing the have all equipment needed to all kind of therapy, the professionals Therapist are excellent and the office staff are very nice, that’s the place to be
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October 2022 by Melissa Arbelaez
I am honored to have worked here in the past with such incredible people. I will always speak very highly of my Select Physical Therapy North Miami family because I got to see first hand how wonderful each and every one of them truly is. Treniece, Randal, and Derion, are top tier individuals who truly care about the well being of every patient that walks through those doors. I guarantee that you will be in great hands choosing them.
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October 2022 by Sarah Grimsley
Mr. Kyron is a excellent Physical Therapy instructor. He’s a great access to Select Physical Therapy in North Miami. I highly recommend his service if you’re in need of a great Physical Therapist. Thank you!
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October 2022 by Lorene G
It's clean and I truly enjoyed the service from the front desk Treniece and my therapist Jessica. My surgery was recent 9/15 and she was gentle with my shoulder
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September 2022 by Michelle Payer
Oh, where to begin. Thanks to Randall, Michelle, Derion, Kervins and Esteban, I was able to move to a small village in Spain with a million stairs and a HIKE up a hill to a new house a year after meniscus surgery. It was a JOY to work out with them and they were DEDICATED to getting my knee and body back into shape for a house with three floors, lots of stairs and town I call "the stairmaster." The team is positively dedicated to rehabilitating each patient and creating a better version of yourself than what you were when you walked (or hobbled) in. Select Physical Therapy was my happy place for at least eight months because I extended it for as long as possible; I enjoyed each session THAT much. They are pros and have a calling to their profession to heal each patient. I can't recommend them highly enough.
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August 2022 by Silvia Peraza
This location has Great Physical Therapists, like Derion, it has a wonderful engaging atmosphere with great equipment. The machines and all surfaces and constantly being sanitized and cleaned, restroom is well maintained for it's patients and you feel very comfortable that you are being well taken care of by their staff and employees. Great place to get all your therapies meet.
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July 2022 by William Koch
Small room but hugely talented therapists. They did miracles with me. If you work at it you will get where you want to be
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July 2022 by Lucia Elisa Steiner
Derion Pittman is a great PT, he is extremely knowledgeable and detail oriented, he has the patience to explain to his patients not only how to do the exercises, but why they need to do them. All the staff are very friendly, and Trenice is always sweet and accommodating when I call on the phone.
