TD Bank, known as America's Most Convenient Bank, serves over 8 million customers across more than 1,200 locations in the U.S. The bank offers a wide range of retail, small business, and commercial banking services, along with private banking and wealth management through TD Wealth®. Since new management took over in 2024, customers have noticed a significant improvement in service quality. Many clients report receiving impeccable attention, with quick and efficient help when opening accounts. However, some customers express frustration with the bank's phone verification process, especially those living outside the U.S. While staff members are friendly and helpful, some reviews mention that service can be slow, causing longer wait times. Overall, TD Bank is praised for its good conditions and policies, making it a popular choice for banking needs.
Every one of these stars is because of Kalandria A. Thompson she is kind she is competent she is intelligent she is elegant and she actually takes the time to listen and understand what I'm trying to accomplish. If you need a problem solved or just impeccable professional service go to her. Exceptional!
June 2026
Amazing staff! They helped me out with all the questions I had. Very welcoming and warm. I’ve been to a few branches around and this is the best by far!! Mimi the manager is the best and all her team!
September 2025
I was attended by today (on a Sunday mind you!) by Victor and I must say I was treated great!! He gave me all the info I needed and I'm super happy TD is now my bank. Thanks Victor!! 😊
