-
February 2023 by Diamond
Came to take a passport picture and the employee told me the don’t take pictures until after 4:30pm. What type of business is that?
-
November 2022 by Maria Fierro
The doctor who is in the pharmacy it is zero professional. when she threw my mother's medicine on the table. She got upset because I asked for the medicine, because she had already been waiting for an hour. she ignored me and she just told me to sit down. she spoke in English making fun of me, with her partner being racist because she speaks Spanish. And I perfectly understood what she was saying about me. She was deliberately late in delivering the medicine. When I told her that she was going to file a claim for her treatment, she said: I'm not afraid, look how i shake (she doesn't care). very bad professional
-
October 2022 by Kevin Monroe
I'm from out of state. I brought my wife's prescription in with our insurance card. They had me in and out in 40 minutes. Great job! There were a lot of people and it was busy BTW.
-
September 2022 by M. Cristina Naveda
Pharmacy hours on the app, website, and on their door says they are open M-F until 9 pm. Showed up at 7 pm to get my medicine and it was closed. Last time their "system" was down and I couldn't get my meds for 3 days because it was a weekend. I'm changing all my RX to the one on Biscayne Blvd.
-
September 2022 by Emmanuel Dessource
This guys at the photo printers has no repespect for the customer I came yester he told me the photo passport close at 7 I say ok to day I come at 6 I tell me no photo printers no repsect for the customer
-
August 2022 by Alexia Wild
I wish this place actually cared…The times I’ve called this pharmacy, I’m either on a 20 - till forgotten min hold or I’m hung up on.I was hung up on 5 times yesterday!No wait, just straight up hung up on.I was unable to go to the store and I needed to call in to check if my prescription was ready… This is unacceptable.Please train your employees better..It’s a shame because I live so close by; I’m going to have to change my pharmacy location. No one should experience this low level of service…
-
July 2022 by Jennifer Garcia
I have been waiting in the pharmacy drive-through line for 45 minutes in the hot baking sun because someone ahead of me is apparently doing a Covid test. I know this because I called the store and ask what the holdup was. And they said that was just a policy. Use some common sense and ask that person to come inside if they have to wait for insurance approval to do the test. Don’t make anybody waiting in line in the dark, and in this case, in the sun.
-
July 2022 by Amarilis Acosta
There are no good in the pharmacy. I had appointments for covid test for 10:30 and they said we don't do anybody until after 11:15a.m I don't think is fare for the customer.It not the first time I have problems with them pharmacy there.I hope they can fix the problem.
-
April 2022 by guerdy louis
This is the worst pharmacy place to call to check on your child medication,. It has been 4 days since I have been trying to reach someone to check on my daugther medication no answer. In addition every time they pick up the phone, they do not even talk to you and they put you right back on hold until the call drop.
-
January 2022 by Murielle Joseph
Today is Sunday. I’m attempting to call in a prescription for a patient. It’s Sunday, which means clinics are closed and MAs are not working. I, the provider, am personally calling in the prescription. I’ve been on hold for more than 37 minutes at this point. The phone has rung 16 times in between hold music, and each time except for once, the answerer put me back on hold without making any inquiries. At about 24 minutes, a pharmacy tech said the pharmacist was administering vaccines and asked whether I wanted to continue to hold or leave a message; she also clarified that she cannot take the prescription. At this point, I do not want to leave a message because I need to make sure the patient receives what she needs in a timely manner. As one who also administered vaccines, I know that it does not take 35 minutes to administer a vaccine. If pharmacists are the only one administering vaccines and able to take prescriptions over the phone and verify press prescriptions, then there should be more than one pharmacist on at a time. To have a provider wait almost 45 minutes to prescribe antibiotics is beyond absurd. If providers wait this long to receive service, I can only imagine what the patients have to go through.
-
January 2022 by Ocho Gringo
I showed up 5 minutes early for my scheduled covid testing appointment and after a 25 minute wait without having been acknowledged someone finally came to the window and asked if I was picking up or dropping off. When I advised I was there for covid testing the woman I was speaking with told me their system was down and I can try coming back in an hour or two. Their system seemed to be working fine when she was under the assumption that I was there for something prescription related. I ask if I can be called back when their system is working and after a short pause she says to be honest we’re just really busy which is basically telling me I wasted my time coming here for what was a scheduled appointment and she’s trying to avoid doing it. Who deals with a customer like that.
-
January 2022 by La Cheri
I don't usually do these reviews, but I'm a loyal Walgreens costumer ,I stop by alot of different Walgreens and when I stopped by this one I was stunned by the costumer service I feel like this location is very underrated and deserves more recognition ! Every employee greeted and interacted with my family as if we were family; mind you it was our first time coming in here! shout out to Ms Lisa her spirit was beautiful
-
January 2022 by MyDropSoYoudontknowwhoiam x
GO TAKE YOU COVID TEST SOMEWHERE ELSE ! With an appointment, I still had to wait all most an hour to actually get the vaccine. Im almost certain this is why as many people haven’t gone in to obtain the vaccine. The workers are clearly overwhelmed and the pharmacist moves very slow.
-
December 2021 by Tom Keidel
Do not come for Covid-19 vaccine. You will not receive service.
-
November 2021 by Mr C.
Perhaps they're overworked and understaffed, I don't know....but the pharmacy department at this Walgreens is the worst I've encountered. Part of the backward south Florida tradition of treating the customer as an inconvenience. Management may be part of the problem. Also, called in prescriptions often "don't go through". Just a disaster of a pharmacy.