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February 2024 by Vic Loma
Updating my review. I had a bad experience with manager that's gone and have had a long run of good experiences here. I'll knock off a star for workers busy on their phones when I need help buying something so I've left a few times empty handed.
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December 2023 by Brandon Ellis
Worst pawn shop ever! The entire chain of stores are crooks. They will lose ur items. They will lie. They will offer u pennies on the dollar , if ur lucky.
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December 2023 by Barbara Lori Walton (Barbie)
Great place to do business!! Staff friendly and knowledgeable. Great selection of merchandise!!
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October 2023 by Darcie Coburn
They sell designer bags and shoes. Smaller store, but worth checking out periodically.
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September 2023 by Julie Rizzo
I've been a customer for years. I've bought and sold my Jewelry at this location. They have always been friendly professional and fair with me . I enjoy passing by all of Cash America's location looking for interesting finds ....
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May 2023 by 2Purp “2Purp” Shakur
This place is absolutely horrible! I came here to get my necklace tested to make it was authentic gold, upon leaving I received a chemical burn from the employee, not cleaning my necklace properly! When I returned to tell the manager, they basically said it was nothing they could do for me!! ???Prior to this, I was coming here to purchase jewelry. However, I’ll Continue To go to “Queen Of Pawn” on Broadway where the service is way better!!
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June 2022 by M. Skinner
June 2, 2022Do not pawn your gold jewerly here, these people switched out my gold coins on a old bracelet, I have pictures of the bracelet zoomed in on each coin..they've been switched out!!This place is bad business!! ? ? ? ? ? thieves stay away from this place!! I will be legally suing them.
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April 2022 by David Keslar
This pawn shop is poorly run. There are many times when I go there at opening and the store is not open at the time display on the window is usually 10 or 15 minutes late for people not showing up. This is especially bad on Sundays. The customer service is horrible people and the manager will sit there and look at the line will the people wait and one person checks them out. They're constantly on their cell phones calling your friend texting each other. They also constantly play Loud rap music throughout the store on the devices that are for sale. Also knowingly Pawn items that don't belong to the person who is pawning the item and they know that it doesn't belong to that pawning the item. If they think and item is new instead of requiring a receipt they told the customer to take the packaging off and go to the other Cash America down the street so it doesn't look new. Also they don't keep your keys on them which means that anybody could pick the keys up and going places you're not supposed to. Management is especially bad about not having a few times and they always have to look for the receipt in order to give you your money. Over all this place has horrible customer service
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January 2022 by Lowell Sterchi
The management and the assistant manager with complete and utter disrespect. Waited 3 hours for my background check and it was approved at 5:32pm. I asked repeatedly to check on status that you can with the FDLE( FLORIDA DEPARTMENT OF LAW ENFORCEMENT) They treated me with disrespect. I will be contacting the regional manager and a lawyer. Been in customer service for a prominent corporation for 37 years. AVOID THIS PLACE AT ALL COST. INCOMPETENT AND NOT PROFESSIONAL!!
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August 2021 by Dave Rempe
Went twice just to get a small loan on a $1500 bike They said they have enough bikes! Wasn’t selling! I was managing a pawn shop for years and never ran my shop like this! People there just to lazy and didn’t want to be bothered! Never again
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March 2021 by Harrickson T.
Sold me a gold ring with no stamp , they advirtised it as a 14k gold ring, I took the ring to 3 different jewelers and they tested it they said it was 10k I took the ring back and they said I couldn't do nothing about it because I didn't purchase their piece of mind plan I was never even offered the piece of mind plan when I purchased the ring these people are crooks $700 down the drain avoid this place
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March 2021 by Roberto Torres
Omg these people are so nice I love this store
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August 2020 by Nemisis Garcia
We found good used metchandises but the palce is small room to walk it
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July 2020 by MikeDaMainMan XD
I brought a few tools here and never had a issue. When I'm going through the tools they might ask if I need help but they are helpful and doesnt bother me. This place is always clean and has had good employees.
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March 2020 by Jessee Olson
sold me broken items and then would not let me return them but offered to buy them back at 50 percent. what a JOKE
