-
March 2022 by Lynn Johns
Went in to browse and after 30 minutes and not one salesperson acknowledged me decided I would go elsewhere. Yes, they were busy but not even a simple be with you in a minute was offered
-
August 2021 by Aneta Adas
I have been happily shopping at Crystal Tree Carpet for the past decade. The team is very professional and knowledgable. They always go above and beyond to accommodate my short deadlines and long list of wishes:) Jodi has a great eye and we share common esthetics...she just knows! I trust her completely. 6 stars!
-
December 2020 by frantz mesidor
I have never experienced such outstanding customer service anywhere! The entire team, from Jodi to Brian and the installers are the best anywhere. My wood flooring is gorgeous. Perfect installation. Thank you Crystal Tree. I look forward to our next project and projects for many years to come!!!
-
December 2020 by Aneta Adaszewska
I have been happily shopping at Crystal Tree Carpet for the past decade. The team is very professional and knowledgable. They always go above and beyond to accommodate my short deadlines and long list of wishes:) Jodi has a great eye and we share common esthetics...she just knows! I trust her completely. 6 stars!
-
July 2020 by Eric Sensenbrenner
It's not often you find a company that is so honest and reputable! I over paid with a check and received an immediate phone call with a refund! Crystal Tree has things no one else carries. The store is classy and beautiful. The team is amazing, especially Jodi. She picked out the perfect hardwood for my home, the most magnificent area rugs for my living spaces and carpet for my master. This store has everything! Thank you so much for all of your help!
-
July 2020 by Thomas Harry
The folks at Crystal Tree were amazing to work with. Not being sure of what we wanted, they took the time to show us samples that were appropriate for our master bedroom. They measured our room that afternoon and were exceptionally accommodating in helping us with our final selection. Jodie and Cecily were very knowledgeable and wonderful to work with. I highly recommend Crystal Tree Carpet.
-
July 2020 by David Buck
Great experience and fantastic service. Jodi was fun to work with and helped find the perfect carpet. Brian was accommodating with my measure and the installation crew was very professional. Wish I could give 10 stars!!
-
March 2020 by Douglas Phillips
Crystal tree carpets did a great job. They were on time , very trustworthy, and detailed. I will definitely use them again. They did both carpet and hardwood flooring for us.
-
March 2020 by Michael Harris
I am not sure if I can leave a 0 star review but Crystal Tree Carpets deserves it. I ordered a rug and changed my mind the next day. Even though the rug had not shipped, they refused to cancel the order and even refused my offer to pay a 10% "restocking fee." Five weeks later, I never received the rug. I contacted the credit card company and Crystal Tree continues to refuse to issue a refund. TERRIBLE BUSINESS PEOPLE!!!!!!!!!!!!!!!!
-
March 2020 by Jennifer Foland
I didn't know this kind of service still existed! Can I put 10 stars? As soon as Jodi started to show me things that I hadn't seen anywhere else I knew I was in the right place. Even after we had everything done, I called Jodi with some concerns and she literally came over to look and helped me to make the rug fit perfect! Now we are working on the wall to wall rooms and again, I love that Crystal Tree has styles that you can't get anywhere else! You and your designer will loving working with this team!
-
November 2019 by N Richter
Perfect service! Jodi is extremely professional as is the scheduling and installation team. Could not be more pleased with the selection and service. Highly recommend!
-
July 2019 by Paula Sullivan
We have purchased both wall to wall carpeting and an area rug from Crystal Tree carpets. This company is customer oriented and responsive to any issues that may arise. They go the extra mile for their customers and are pleasant to deal with. We only wish there were more companies like them in the area. Hats of to Jodi.
-
July 2019 by Sparkles Jewelers
Crystal Tree Carpet & Flooring has the best selection around of high quality flooring. Their selection and customer service can not be beat! Jodi will take care of all of your worries and the staff is super accommodating!
-
June 2019 by kathy herrero
Crystal Tree carpet has a large selection of carpets and the staff is extremely knowledgeable and helpful. I highly recommend this business!!
-
April 2019 by Candie Harris
The staff at Crystal Tree carpet were amazing. From helping me to select beautiful carpets ... to the installation and follow up they provide truly outstanding customer service. I highly recommend and am so happy with my new carpets !
