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February 2024 by Bruce Bronstein
Staff was polite and courteous. Car was serviced promptly and all went well. Given a discount with new credit card. Will definitely come back for repeat service.
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February 2024 by Mike Zee
I did so much great service a little expensive but then again what's not these days. The customer service guy at the counter was unbelievable great job
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February 2024 by Wendy C
On schedule timely completion
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January 2024 by Anthony B
Tried to book for a tire balancing! Not available until 1 week away. Either they are turtles or chickens running with their head in the rear end of the cars!
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January 2024 by Carolyn Isaac
This Firestone has improved from a few years ago.
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January 2024 by Brian Myers
Don was an absolute pleasure and took great care of me. I've had too many bad experiences at other tire shops. He was super easy to talk to, welcoming, and kept me well informed the whole way through the process. Couldn't ask for a better experience. Thank you Don! Car has never drove better!!
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December 2023 by Andrew “The Beast” Agnew
I made an appointment to get an alignment, tire rotation and a new tire for my car my appointment was at four I was out by 5 o’clock no later and they always give you an update on your car status I never had a great customer service like that before whenever I get my car done north palm beach is the best
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December 2023 by Ben Starling
Elias was terrific and took great care of my tires... repaired quickly (without an appointment) and got me on my way. Five-star service.
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December 2023 by AnnaVirginia Tabernilla
Excellent service and very fast.Using the online app I put in what tires I wanted and they had them in stock by the time my appt was scheduled. Very professional
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December 2023 by Claire J Portmann
I set an appointment online after hours on Friday. Although they couldn't take me at that specific time they called me first thing Saturday morning and main managed to get me in before my trip the next day.They did exactly as I asked without trying to upsell me. They performed the oil change and inspection and installed my windshield wipers that I had purchased months ago.They also providing me with the results of the inspection and we are going to take care of those issues in a couple weeks.Everyone I talked to was very friendly and Don and Robert explained anything I had questions about.I am very happy with the service I received here.
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December 2023 by Toby R.
Worthless team member John assured me part will arrive this week, took a deposit while knowing the part would not arrive for another 10 days. Careless, useless, unhelpful staff. Don't take your car here.
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October 2023 by Juan Khabbaz
Dom and Brian were really helpful throughout the process of changing my tires! Thanks guys
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October 2023 by Kevin Williams
Don is extremely helpful, very diligent, and informative. He was able to assist and answer all my questions. He was even more polite to a rude old man who was given him a hard time.
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October 2023 by Randalee Gross
*update* was contacted by the person who oversees that branch and others and he seems to be addressing the bigotry issue.The following was what I heard from one staff member on my first visit “the cheap Jews in NY don’t spend any money. I like it here better because people spend money”. I had already ordered a tire that they didn’t have in stock or I wouldn’t have come back after this. Then I came in for my new tire to be put on, waited an hour only to find out that they ordered the wrong tire. I thought I was done with them, but then I got a call that the correct tire came in so on another day I called and Brandon who said that they were busy, but it would only take a minute to put a tire on so go ahead and come in. I did. I then waited over a hour and came up to see if it was done. He went to the garage and came right back to check me out (indicating to me that it had been done and they were just too busy to check me out). It then took 15 minutes to get checked out because he couldn’t get the computer to work and kept getting distracted.All in all - I would recommend going someplace more organized and more professional.
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October 2023 by Ronnie Pineiro
The service and staff was excellent. Robert Jackson completed the alignment on my car he took his time and made sure that it was done to perfection. Don, the manager was kind and respectful to all of his staff.
