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November 2023 by Jennifer Varriano
Eric provided stellar true customer service. He was very knowledgeable and delivered exactly what I asked for. The shop was an enjoyable place to test beds. Highly recommend the in person quality care they provided.
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November 2023 by Nicoleta Metta
Sean has been the perfect salesman I ever met! His knowledge social skills and kindness made me feel welcome and valued. I ended up getting exactly what I needed as per walking in I was confused . I had an excellent experience . Thank you !
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November 2023 by Kent Brown
I worked with John on a mattress that I needed. I felt that he heard my needs and sold me exactly what I needed. I appreciate that I was hard sold on a more expensive product. John was easy and personable and knowledgeable. Perfect!
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September 2023 by Donald Blalock
Staff was excellent. Very knowledgeable and assisted with placing the item in my car. I will definitely use them in the future.
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September 2023 by Patrick McCrate
Anthony was extremely patient & informative. Not a pushy salesman!! As long as Anthony is there I will definitely go back to his store.
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September 2023 by Lanelle Phillips
Horrid experience.. actually went in to the store in person in Juno to ensure the transaction would be easy but now at Stuart location where they are much better … hated to spend extra time driving to a farther location but that Eric in Juno Beach is horrid …asked for manager and he said he doesn’t work today and good luck … as a franchise owner I am appalled …
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August 2023 by Barbara Krug
Sean has been great I had a problem with my new mattress and since I hadn't used it continually for 4 months because of moving he actually solved the problem of giving me a new mattress and I think this was very good of him and I would recommend him and the company very highly
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July 2023 by Darlene Wilson
I met with Sean the senior manager today and he was exceptionally knowledgeable about everything from the materials down to the comfort level of every mattress I looked at. He was patient and very thorough. He listened to what I was looking for and in the end I was very confident and pleased with my decision. I m looking forward to a great night sleep on my new Serta mattress. I highly recommend Mattress Firm and Sean Stockman of North Palm Beach, FL.
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July 2023 by Ansley Lacy
Alex was the BEST! We came in 10 minutes until close while it was pouring rain and he was quick to assist us and we found the perfect mattress. Alex was personable, knowledgeable, helpful and super friendly. Such a quick and easy experience. Now two days later, we’ve had it delivered and are so happy!
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July 2023 by Raymond Tutela
Anthony our sales person was incredibly helpful and knowledgeable on the product. He guided us to make the best choice for our parents. Thank you so much Anthony.Gina Tutela
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June 2023 by Kim Thomas
Juno Store manager, Sean, made our buying experience smooth and easy! His in-depth knowledge of model differences was super helpful. And he assisted real-time with online research on product & price comparisons with Costco. I’ll definitely return to this store for future mattress purchases. Thank you for the great service!!!
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June 2023 by Victoria W
Had an excellent experience with this Mattress Firm store. Sean was helpful, patient and very knowledgeable. Also, delivery timeframe was very fast! Great customer service and good value!
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June 2023 by brian ocana
The bed specialists here are super helpful! They give you the proper advise on how to choose the perfect mattress based on your sleeping habits, and will also make sure you get the best value for the budget you give. Hats off to Jami!
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June 2023 by Pedro Vieira
The phase of purchasing was great but delivery leaves a lot to be desired. I was given a window between 12-2, when they showed up it was raining. Unfortunately the driver didn’t speak English so communication was virtually impossible I had to use Google Translate. I asked if they could go through the garage as it was much closer then going through the courtyard and they never answered. They said that because it was raining they couldn’t deliver and stayed in the truck the whole time.Per Mattress Firm they had to wait 30mins. They never mentioned they’d have to leave after 30mins, 30mins came and went and the rain went away and so did the drivers. Confused because no one told me they were leaving so I called the store and was told they’d need to reschedule because they couldn’t return but yet not one person communicated this to me.I have no bed in my room now because of a delivery that was supposed to happen never happened and the woman I spoke to was less then helpful with her sly attitude and the only time they can delivery is 2-3 days from now.Although I enjoyed working with the store representative last week, the delivery that hasn’t happened has been a terrible experience and leaves me questioning doing business with this company again.
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April 2023 by Jamie Rakoff
Eric was very professional and knowledgeable. He was also friendly and low pressure. In fact, I needed 1 mattress and ended up buying two!
