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September 2022 by Nic nic Lil bit
Ok I just received a check from this bank, supposedly. I believe there's a real good chance it is fraudulent and someone hacked an account number and is writing bad checks. I call the bank and listen, THEY REFUSE TO PROTECT THEIR A COUNT HOLDERS, I TOLD THEM THE SITUATION AND THEY COULD CARE LESS IF SOMEONE WRITES BAD CHECKS ON YOUR DIME. HE WOULDNT CHECK IT NOTHING
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January 2022 by Harvard W.
Our father entrusted NT with his estate, to act as trust administrator. They have made tons of mistakes, charged exorbitant fees, including 5 months on a row supposedly in error, and then had to reverse them after our discovering them each month. They will not provide any process or timeline, it is difficult to to get an answer from them. They don't return emails promptly, we have had periods of time of over 2 weeks without a response to simple queries. They are simply horrible to deal with, and it appears that their business model is to slow jam the process so that they can continue to earn fees. I would stay far far away from these people for trust administration.
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January 2020 by Rex Ford
A great bank with great people. They have real tellers that are competent and friendly. They also have real phones that are answered by real people with brains instead of by machines. It is a beautiful thing!